The Ritz-Carlton, Riyadh - Al Hada

4.6/5 based on 8 reviews

Contact The Ritz-Carlton, Riyadh

Address :

Area, Makkah Al Mukarramah Rd, Al Hada, Riyadh 11493, Saudi Arabia

Phone : 📞 +988
Postal code : 11493
Website : https://www.ritzcarlton.com/en/hotels/saudi-arabia/riyadh/%3Fscid%3Dbb1a189a-fec3-4d19-a255-54ba596febe2%26y_source%3D1_MzgxMzk2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :
Description : Premium hotel with 3 restaurants & 2 lounges, plus a male-only spa & an indoor pool.

Area, Makkah Al Mukarramah Rd, Al Hada, Riyadh 11493, Saudi Arabia
M
Mohd Mateen on Google

The food quality was below average, almost of all the items served were cold specially stake. Most of the items were taste less and the fruits they served is low quality. I raised a complain to the manager but they didn’t took it seriously, as they were aware of it. The ambiance is awesome. The carpet in the reception is as dirty as door mat. Total visit was disappointing.? it’s totally not worth visiting for dinner.
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Werther Veulemans on Google

When looking for luxury, hold your horses. You found the birthplace of luxury! Typical Ritz quality and interior design, overly luxurious and staff are extremely hospitable and helpful. Facilities are on point and we need to do a shout out to the guys at the gym facilities, the schoolbook example of having a passion for hospitality! When you come out of the sauna and sit in the jacuzzi, they will offer you a fresh juice! Room service was super pleasant, Abdulrahman made sure to understand my needs and found a fun surprise and delight moment by showcasing the local coffee ritual and gave a magazine with what to visit in Riyadh! Such associate is worth gold! Definitely recommend the place!
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Luis Felipe de Oliveira on Google

The Ritz-Carlton in Riyadh is an state of the art property, with beautiful corridors, rooms and furniture, providing to the guest the expected RC customer experience and beyond. However some points still affecting the property, like the lounge still close, and the cigar lounge does not have cigars (yes a cigar lounge without cigars), the external areas are not used, like have a Shisha bar outside for the guests. The service on the loony bar need to improve, very slow. In the main restaurant where the breakfast is served is very good, also regarding the room service. My specific room had a problem with the key, and unfortunately the hotel did not manage well, every time I went back to my room I need to try open the door many times till the door was opened…
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Bate Som on Google

Firstly, when you drive into the area, it is super clean with a beautiful massive fountain ⛲️. There are many valet drivers and the valet manager there to assist you which is perfect because a place should always be staffed with a lot of staff rather than understaffed. Secondly, the receptionist(s) take care of you and your family with utmost respect, while being very responsive and diligent with your booking. Third, there is someone handing out coffee and dates which is a little generous gesture that shows the hotels appreciation for their guests making us feel a warm welcome. Fourth, room’s were very tidy and clean, a little comment I would add is that they only had toiletry for one person even though we were two guests. Fifth, atmosphere is great from the lobby to the pool to the cafe with the hotel being cleaned very often keeping it “squeaky clean”. Finally, the prices for the menu are overpriced, my suggestion would be to lower those prices. All in 5/5 experience with the perfect customer service a guest would hope for.
A
ANGEL CORONA on Google

Palace like from Alladin movie A place where one can feel like royalty. The rooms are large and the service is spectacular. Food is delicious. The people are sweet and very welcoming. The hotel's facade was really a breath-taking splendor luxury limousines and chauffeurs for VIP ⭐️
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James Orr on Google

Unquestionably lives up to its reputation of being in a league of its own in this city. I visited for the Friday Brunch and was blown away by the fantastic presentation, choice and flavours from a vast array of different foods. From fresh seafood to wonderfully succulent meat joints, through to salads and other specialist foods this was a spread like no other. The desserts were a spectacular spread of delectable looking and tasting treats. Fortunately you can go up as many times as you like. The dining room was flabouyant and spectacular and manged to generate a great ambiance despite its cavernous size. The staff were all well trained, attentive and friendly. This is a definite for a special Riyadh experience and highly suitable for a celebration.
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Jon Doe on Google

There’s a fine line between tacky and decadent sometimes. This for me is one of the most beautifully decorated hotels in the world. The long drive up to the fountains let’s you know you’re somewhere special. They have various brunches throughout the week which are well worth it if you’re hungry. Sometimes there is a minimum spend of $40 even if you just want a water and read a book. However, it’s a spectacular hotel.
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Amer Khatib on Google

We will do no justice to this place with just a 5 star rating. It was like a beautiful dream you don’t want to end rather than a hotel stay. This is an adventure into the world of luxury and excellent customer service. You get the first impression that this place is full of VIPs and soon enough you feel that you are one of them. Employees in this place know how to treat you like a special guest and make you enjoy every minute of your stay. What I liked the most is how some employees in the hotel lobby make the effort to come into your way and make an eye contact just to greet you. While working on my lap top I received an email from the housekeeping head asking if everything was to my satisfaction in the room and if I needed anything else. I replied asking for some special toiletries to be delivered to my room at 8:45 the next morning and they sent them at 8:47 with an apology for the delay! The breakfast at the Arjan restaurant is something you don’t want to miss. The swimming pool is out of this world and gives an added pleasure of enjoying the surroundings and ambience. Don’t compare the price with other hotels because it will not be a fair comparison. If you enjoy staying at hotels then this is an experience you have to live at least for once.

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