Hotel Al Massa - Alsouq Alsagheer Tunnel
4/5
★
based on 8 reviews
Contact Hotel Al Massa
Address : | King Abdul Aziz Rd, Alsouq Alsagheer Tunnel، Mecca 24231, Saudi Arabia |
Phone : | 📞 +99 |
Postal code : | 24231 |
Categories : |
Hotel
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Description : | Polished quarters with city views in an upscale hotel featuring an elegant restaurant. |
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Arifa Rizqi Nafisa on Google
★ ★ ★ ★ ★ This hotel is verry near with masjidil haram, but the services in the restaurant of al massa is not good. Less cleanles. The room is not to o good but but not bad.
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Norhayati Rafida Abdul Rahim on Google
★ ★ ★ ★ ★ The hotel is located very near to Bwitullahil haram. The room s is good and suitable for Umrah. You spent more time outside.
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Appapillai Abdullah Mujahid on Google
★ ★ ★ ★ ★ The first hotel opp to safa palace in ajyad district,easy accessibility to prayer halls,you can see the harram access and current situation of crowed,,in total very good location
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MOHAMMED ABDUL SALAM on Google
★ ★ ★ ★ ★ Location is Perfect exactly opposite to Haram.
But there no Internet in the hotel for rooms very poor Internet connection.
Guest have to come all the way ground floor to connect internet.
Very Small rooms and cheap services.
Request management to improve your service.
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Sarah Izzati on Google
★ ★ ★ ★ ★ I have stayed here for about six days to performing umrah with the agency I came with. The hotel service is nice. The elevators are good if you're at the 'G' floor, but it quite long to wait if you're at another floor such as the 'S' floor. This hotel bathroom has a bathtub and I considered it as fancy ? This hotel rooms use card for enter the room. This system sometimes in a "jam" I was once the hotel staff have locked my family and I and we couldn't go inside. My father have to go to the reception and tell them not our group are the one who checked out. I think for overall it is okay for a four-star hotel. I forgot to mention that this hotel have laundry service so you don't have to do your laundry outside.
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Ahli Strategi on Google
★ ★ ★ ★ ★ Now, I stay at 901 room.
But your service is not good
1. Trouble drinking water heater. So we can not make a coffee. And also No coffee No Sugar in the room.
2. Never clean up in every day.
3. The buffet for breakfast is clossed before adzan fajr, so we can not eat for sahur in the latest time. Sunnah we have to eat at the latest before adzan fajr.
4. Lift service very long and any lift is not worked. So crowded when we use.
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Nick Hana on Google
★ ★ ★ ★ ★ 1. Rooms: Clean when I firstly arrived here. But as 5 days I come here. No cleaning worker come to change towel or clean the room.
2. Foods: Unpleasant and terrible.
3. Lift: Very Slow. Total Lift 5 but only can use 4. Each lift cannot takes more than 5 person.
To the staffs and this hotel owner if you cant provide good services or being bias to the guest Just remember no one will come to this hotel again.
To the future guests. I hope everyone read the hotel review before booking. I have come Makkah 3 times and another 2 hotel before although a little bit far to Masjidil Haram, Honestly their services in terms of staff and foods still good and pleasant compare to this hotel. It is okay if you want to stay a day owlr two. But if you want to stay longer dont choose this hotel.
P/S: The only good thing is near Masjidil Haram.
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Hadi on Google
★ ★ ★ ★ ★ Pros :
Very close to masjid al-haram.
Food is pretty good.
Cons :
(Literally everything else)
Lift takes forever,forcing people to take the stairs instead ,bearing in mind this place has as many as 17 floors.
Key cards for the rooms don’t work.
The service is non existent.
The sink I was using leaking which was causing a massive slip hazard.
Wouldn’t recommend,especially for the elderly due to the lift issue .
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