Elaf Taiba Hotel فندق إيلاف طيبة - Bada'ah
3.7/5
★
based on 8 reviews
Contact Elaf Taiba Hotel فندق إيلاف طيبة
| Address : | سعد بن معاذ، Bada'ah, Medina 42311, Saudi Arabia |
| Phone : | 📞 +988 |
| Postal code : | 42311 |
| Website : | http://www.elafgroup.com/ |
| Categories : |
Hotel
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| Description : | Relaxed rooms & suites, some with mosque views, in a simple hotel offering an informal restaurant. |
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Asif Rasheed on Google
★ ★ ★ ★ ★ ROOMS FURNITURE is so old broken just like scrap.
Bathrooms r too old and so small.
carpets r also very bad condition.
for Room services call again and again.
charging so high like 5star but zero star when we compare prices with out countries same price hotels
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Muhammad Nisar on Google
★ ★ ★ ★ ★ Very excellent and hard working staff, location is best just few minutes away from grand mosque. House keeping and other services are tremendous. Rooms are well equipped.each individual get room opening card. Lift size is small some time in rush it took a little bit more time to go to the room or mosque. Forcefully emphasizing of COVID SOPs is a negitive activity. If someone forgot facemask the security guard scold the guest instead if someone don't have the mask instead of scolding the security guard should be advised to politely talk to the guest and guide the guest to take mask from the counter.
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Imthiyas Ahamed on Google
★ ★ ★ ★ ★ Management have to look into this hotel.. I'm keep calling since morning continuously from Makkah to inform about my late check in but no one answers the Phone call. Also my booking is not refundable. Sent email to the hotel no luck. Try to contact Agoda and they replied to contact the hotel. So going in loops without any definite answer.
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Hatem Ben Yacoub on Google
★ ★ ★ ★ ★ Overall the hotel is not bad, close to the haram, and close to facilities. The food is great, breakfast and even room service even if we ordered 3 chicken kabsa and received 3 meat kabsa instead. But that wasnt an issue. Thanks to the hotel for upgrading my room, to a two rooms suite with haram view. Notice that the parking is paid, they charge 40 sar the day which is very fair for a location very close to haram. Notice that they have 3 floors parking in the hotel.
Hotel rooms furniture looks very old, it's not my first time and few years ago it looks much better !! Bathroom smells bad and it wasnt clean ! Also shower wasn't working, I was staying only for a night, so it wasnt an issue too, took my shower as soon as I was back home.
I didnt like that when you arrive you have to checkin first to be able to park your car. I left my family and car outside in the street, time to check-in to avoid getting a fine for parking my car there. Then come back with parking pass.
The breakfast was great, but i didn't like that it's served in disposable plates ! The first time that i saw this in a hotel, maybe a bad covid19 habit !! Covid19 is gone and disposable plates remained there. But breakfast was not bad overall, no coffee, only hot water and milk (I think its powder milk). The menu include eggs, omelette, shawarma, potatoes, foul, salads, cheese, croissant, bread... etc. I'm not a big fan of foul (brans) but it taste great with cumin, olive oil and their tomatoes sauce.
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Fizaan Mukhtar on Google
★ ★ ★ ★ ★ The worst hotel I’ve been in. Would rather sleep in a gutter. Extreme mold everywhere. The worst customer service I’ve ever had in my life. They fought with children in the lobby because they ran away from a large moth and ridiculed the children, then promptly kicked them out. They discriminate against any and all non Arabs, and show clear bias when deciding whether to allow general behaviour. Honestly a very very awful experience with a bunch of racists.
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Faiz Nayeem on Google
★ ★ ★ ★ ★ Poor customer service, the manager there is not helpful. Sits at the desk and stares at the monitor. During off seasons, he says hotel is fully booked. We wanted to change rooms becuase it had a really bad smell and old carpet. They should remove phones from each room, when you call to request something, it will never come up. I went to Bin Dawood to purchase all basic amenities.
Only good thing, breakfast was good and it was close to haram. Rooms and customer service are really poor. Spend a little extra money, but get a different hotel.
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azam ibrahim on Google
★ ★ ★ ★ ★ The location is perfect. My room had a great view of Almasjid but the hotel is old I guess. The room was clean and comfortable but it looks old and warn out specially the bathroom was terrible . When I came it was busy and there were no parkings available
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Fahad Atique on Google
★ ★ ★ ★ ★ The only good thing about this hotel is that it is near the Prophet’s mosque and that there’s a very nice Bin Dawood in the basement nearby where you can buy many good things…other than that
1. The furniture inside the rooms is very old and in sub standard condition.
2. The front desk staff is not very friendly, which is surprisingly against the common thinking of the people that the residents of Madina are very polite and respectful.
3. Nobody would come and clean your room, normally the room service staff comes and cleans the room but no such service was available here.
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