DHL Express - Al Basateen
3.5/5
★
based on 8 reviews
Contact DHL Express
| Address : | Prince Sultan Rd, Al Basateen, Jeddah 23717, Saudi Arabia |
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| Phone : | 📞 +99 | ||||||||||||||
| Postal code : | 23717 | ||||||||||||||
| Website : | http://www.dhl.com/ | ||||||||||||||
| Opening hours : |
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kamal thabit on Google
★ ★ ★ ★ ★ Terrible absolutely terrible. Only reason I'm giving a star is because of the staff member that helped me. I ordered a shipment online and requested that it be delivered to the Prince sultan branch. I received a message telling me my package was ready to be picked up but upon my arrival to the branch the staff told me that they don't have my shipment and that it was in fact shipped to tahliya. Above all this, it wasn't the first time they've done this.
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Kquest _wanderfulnomad Ketey Quest on Google
★ ★ ★ ★ ★ DHL in West Building Of KFSHRC
Very accommodating and helpful staff.
I was sending a documents going to Guam, and we can’t find the exact address. It took us more than 30mins.
The staff of DHL was very patience in contacting her senior to help me find the exact address. She did the awesome job.
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Bruno santa cruz on Google
★ ★ ★ ★ ★ Costume service 0, no care no interest
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M R S on Google
★ ★ ★ ★ ★ Highly worst service from 3 days I am going there to get my parcel that is a gift from my cozen nobody helping me. Dhl giving me this paper go to custom custom is more worst nobody attending.
1st day I meet 1 guy he said their duty time is over come Sunday today I went back after 2hours wait outside he came out he miss behave with other people's there those come to get their delivery soloution. After that I give him my paper from DHL 1st he try to refuse then I remind him you said me before 2day that come Sunday at the end he get my paper and go. Again I wait for 30min he said your parcel will release today I said I will wait if custom need any information or documents I will provide. But they refuse and I leave. now I received email from DHL (attached below in picture) Again hold.
Who is responsible DHL or custom
1 more thing DHL costumer care is not answering call today I repeatedly call on their call center from morning to night. Even other people's I meet in DHL and custom office they was complaining the same.
Non professional wasting time Very poor and slow service..
I am thinking how this company is running if they have like this staff.
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Fadi Shahada on Google
★ ★ ★ ★ ★ Excellent service... thnx for the employee
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Nora alharbi on Google
★ ★ ★ ★ ★ Visited more than once and all times service was very poor and slow
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Aali Nassif on Google
★ ★ ★ ★ ★ I paid a lot of money for a one page document, yet the document took seven days to reach to its destination.
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raneem ageel on Google
★ ★ ★ ★ ★ This branch is closed 90% if the time even though it’s writhing working hours.
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