Al Faisaliah Hotel - Al Olaya
4.4/5
★
based on 8 reviews
Contact Al Faisaliah Hotel
| Address : | King Fahd Rd, Al Olaya, Riyadh 12212, Saudi Arabia |
| Phone : | 📞 +97 |
| Postal code : | 12212 |
| Website : | https://www.mandarinoriental.com/riyadh/olaya/luxury-hotel |
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Hotel
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| Description : | Refined rooms & suites in a posh property with 2 spas & 3 restaurants, plus a free airport shuttle. |
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Raghad on Google
★ ★ ★ ★ ★ Not 5 star hotel, I call no one answer I asked for 2 things they didn’t bring , when i make the reservation I told them plaza view and they gave room in the corner of the plaza and my view is an office! 2 times I asked them if they have available room so i can change as i requested they told me we will check give us 5 minutes will get back to you and all of them didn’t call back or apologize! the dinner buffet they told me 245 at the check out was275! ,also the robe wasn’t clean ?, not trained will .. unfortunately disappointed
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Anas Ghazal on Google
★ ★ ★ ★ ★ Amazing hotel and very luxurious rooms and amenities.
However their customer service can be hugely improved.
Check in took more than 15 minutes because no one was on the reception, it takes forever when calling operator or concierge for someone to reply.
I believe they need to be more responsive.
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Abdul Wajid on Google
★ ★ ★ ★ ★ Especially the head concierge Mr. Rami and his team was excellent always very helpful, look forward to stay in more MO in the future and come back again to Al faisaliah MO
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Frederic de Villeneuve on Google
★ ★ ★ ★ ★ terrible experience.
Landed at 4am, card was not working. Paid an extra night, not even a complementary service
Second night, Fire Alam broke at 4 am.
Third Night, concierge came at midnight to fix the wifi whitout prior call
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Swapna Dilu on Google
★ ★ ★ ★ ★ Great hospitality at Al Faisalah Hotel. Staffs are very kind and helpful. Prince Sultan Ball Room is great. Came to attend Riyadh Luxury Event Week from May 24 to 27 2022
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ABDULAZIZ ALHELAL on Google
★ ★ ★ ★ ★ Had Iftar at the Faisaliah(alfawanes). They catered more than 1000 people and the food was fantastic.
Not sure how they managed the service and food quality. Small queues at each station and the variety of cuisines was excellent. The doubles the areas for no one needed to wait for a long time.
Definitely recommend this hotel if you are looking for best catering on a grand scale and care about the quality of the food and service.
Best keep it up … ?
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David Jones on Google
★ ★ ★ ★ ★ Had Iftar at the Faisaliah. They catered for around 2000 people and the food was fantastic.
Not sure how they managed that feat but seemed seamless. Small queues at each station and the variety of cuisines was excellent. Definitely recommend this hotel if you are looking for MEGA catering on a grand scale and care about the quality of the food.
Awesome keep it up...
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Lydia Morcos on Google
★ ★ ★ ★ ★ Amazing experience. Service is outstanding starting with the design, how friendly the team is at the reception, the restaurant, room service and house keeping. Food at the restaurant for sohour was very nice and a lot of varieties, a little heavy but also found grilled options that were very good.
Room is very modern and clean and spacious with high tech at the highest levels.
Loved staying there and looking forward to going back.
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