Hilton Makkah Convention Hotel - Jabal Omar
4.4/5
★
based on 8 reviews
Contact Hilton Makkah Convention Hotel
| Address : | Ibrahim Al Khalil, Jabal Omar, Mecca 21955, Saudi Arabia |
| Phone : | 📞 +9 |
| Postal code : | 21955 |
| Website : | https://www.hilton.com/en/hotels/makchhi-hilton-makkah-convention-hotel/%3FSEO_id%3DGMB-EMEA-HI-MAKCHHI |
| Categories : | |
| Description : | Polished conference hotel featuring complimentary Wi-Fi, plus 3 restaurants & a gym. |
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Rea Search on Google
★ ★ ★ ★ ★ I am writing this review to express how disappointed I am. We booked an executive room for four nights a month ago, but unfortunately had to check out after staying for the first night. We had paid for the four nights in advance, and when we asked for a refund of the three nights, we were promised that the amount will be credited to our account within three weeks, but so far it has not, and after several attempts to contact the hotel, I decided to leave my review here in the hope that someone will read this and give us back our refund. We were initially very happy and grateful that the hotel would consider a refund, but are now very disappointed that they are completely ignoring our request. Had we known that this was going to happen, we would have stayed the entire four nights, because the money is not a negligible amount. I still have hope that someone will read this and take action. Thank you.
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ِAhmed on Google
★ ★ ★ ★ ★ The reception area needs to improve especially at rush time. The lunch time at the azure restaurant do not offer coffee or tea. Overall clean and tidy, with good quality food, walking distance from the holy mosque
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Sher Far on Google
★ ★ ★ ★ ★ Nice hotel. Pleasant staff. Service was excellent. Special thanks to Mr. Mahmoud Rahman in the executive lounge for his excellent manners and pleasant smile. Always welcomes us with a smile and makes us feel like we are home.
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Mohammed Q on Google
★ ★ ★ ★ ★ Nice hotel. Pretty comfortable. Pretty good location. They have shuttle service 24 hrs to pick-up/dropoff 24 hrs. We had dinner at their restaurant. Was not worth it. Don't recommend dining.
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Ibrahim Ibisomi on Google
★ ★ ★ ★ ★ Excellent reception and check-in experience. Poor response to room-service requests although top-level apologies received subsequently. Surprisingly had a luggage that got missing! Well located and prompt shuttle service
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Ifrah Sheikh on Google
★ ★ ★ ★ ★ Had an amazing experience at Hilton hotel this Ramadan. The rooms were very clean and always tidy. The service was exceptional especially the housekeeping department with lots of help received from Mariam. She took great care to assist with our needs and ensured all public spaces such as the masjid were well attended. The food at Al Mustafa offered great options to choose from.
Overall best stay and would recommend 100%
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Feroz S on Google
★ ★ ★ ★ ★ Beautiful views of the mosque. Extremely clean and bright hotel. Spacious and friendly staff. Receptionists very helpful. Cleaners are passionate at keeping reputation of the hotel. Probably one of the best hotels I have stayed in. Many thanks for a wonderful experience.
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Saif Shyha on Google
★ ★ ★ ★ ★ Great spacious rooms which have great customer service. The toilets are extremely clean and nice. The view from one of the top floors is incredible. The beds are comfortable and altogether staying here was a great experience for me. The only thing I would look out for would be the lifts as they may take a while for it to come to you. However I would highly recommend staying at this hotel if you are staying in Mecca.
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