FedEx - 1st Floor
2.9/5
★
based on 8 reviews
Contact FedEx
| Address : | Prince Sultan Street, 1st Floor, Massarah Plaza, Jeddah Saudi Arabia |
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| Phone : | 📞 +98 | ||||||||||||||
| Website : | https://www.fedex.com/en-sa/home.html | ||||||||||||||
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| City : | Massarah Plaza |
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Pure Winds on Google
★ ★ ★ ★ ★ I always use to deal with Mr.Mohammed Mujtaba Ali Account manager in sales, he is very gentle and always ready to assist at any time. Great personality.
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Rachael McIntosh on Google
★ ★ ★ ★ ★ Kind employee. A tip in case someone has trouble finding it - you’ll find it at the backside of the building that has Steakhouse in it.
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Abrar Thabit on Google
★ ★ ★ ★ ★ Extremely bad and poor service. If I could give zero stars, I would've done so.
Do NOT use them!
I shipped sensitive research samples with them to be delivered to the US and it took 12 days to be delivered because of delays in working with the Saudi Customs when I have already provided them with the export permit I received from the Saudi Customs.
I shipped it a second time and it stayed in Jeddah's warehouse for more then 3 days! Just sitting there without being moved.
Both packages contained dry ice and sensitive clinical samples, but the ice was thawed because of their poor service and the unexplainable delay.
I filed a complaint against them with the Ministry of Commerce and will report them to the original FedEx headquarters in the US because they do NOT represent the world class service that FedEx offers globally.
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Bakry Basodan on Google
★ ★ ★ ★ ★ Worst courier in Saudi Arabia, I would give it 0 star if it was possible. They never deliver your package on time and there only excuse is "It's under clearance process" even though the clearance was done on the previous day. I truly don't recommend ship anything with them except if want your pressure to get high.
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M J on Google
★ ★ ★ ★ ★ Terrible company, you pay for a premium service i.e. three business days, five weeks later you have someone in contact, asking for money to deliver a prepaid parcel, the company is full of con artists, any review above two stars is fake. Do not ever use this company, they just ignore your emails and telephone calls and lie all the time, out of 30 parcels delivered recently they are the only company not the deliver on there promise, use DHL instead much more efficient and at least you receive your parcels.
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Naved Rehmany on Google
★ ★ ★ ★ ★ It was difficult to find out. There I was told only one centre if FedEx in Jeddah.
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DIY woodwork on Google
★ ★ ★ ★ ★ Not professional. No timings mentioned on gate or wall etc. Google map said till 8 PM, I reached 7:30 PM but found no customer service available. I thought may be because of Salah / prayer office is closed but after waited 20 mins a lady came and told that we closed at 6PM. But she was not certain.
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BEN ARABI on Google
★ ★ ★ ★ ★ Service is really nice . Only thing the place is hiding and it’s too hard to find it on your GPS it’s inside building second floor!
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