Salama Cooperative Insurance Company شركة سلامة للتأمين التعاوني - Salama Tower (12th floor)
3.2/5
★
based on 8 reviews
Contact Salama Cooperative Insurance Company شركة سلامة للتأمين التعاوني
| Address : | near Hira St, Salama Tower (12th floor), Madina Road، Jeddah Saudi Arabia |
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| Phone : | 📞 +99 | ||||||||||||||
| Website : | https://www.salama.com.sa/ | ||||||||||||||
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| City : | Madina Road |
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Fazil Thayyil on Google
★ ★ ★ ★ ★ Very tight parking.
Slow service :/
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lama samm on Google
★ ★ ★ ★ ★ Their female section was a bit weird. Staff appearances were so unprofessional I hope that they will look into that ??♀️.
I came for a claim and they haven’t guide me well, and I spent the rest for the days chasing after them through phone services.
I’m editing this review after a month since the original review.
Still my Claim is pending.. my car repair bills are not paid.. cannot receive my car due the issue. LITERALLY THE WORST EXPERIENCE.
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Mohammad Ahsan on Google
★ ★ ★ ★ ★ For insurance claim Really very bad service literally for each person take 20 to 30mins to call these staff is very slow. Need to upgrade
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Mohamed Mostafa on Google
★ ★ ★ ★ ★ Too long waiting time
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Alya Alsharif on Google
★ ★ ★ ★ ★ I would like to know how ur system works if ur employee wasn’t able to find which kind of insurance I’m currently using? Very bad service + you guys must pray taraweeh at dhuhur time because it takes an hour to re-open after prayer.
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Ahmed Bakhsh on Google
★ ★ ★ ★ ★ Useless, everything's done thorugh the website
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Adil Anwar on Google
★ ★ ★ ★ ★ Very very bad & slow service as snail.
And also i have seen the racism here I went there for claim, they said they need IBAN copy from bank they did not accept my IBAN card by Bank layer I bought IBAN details, I reached 12:16 still there was a time 3 minutes for Salah they closed, I requested employee kindly let me on as I took half day off just to finish the claim but he didn't let me in immediate after he allowed three Saudi person inside and closed the door I was keep on knocking the door but they behave like no one there..late I came after one hour, there is only one staff taking care of all customer he is literally taking almost 15 minutes or more for just customer, so slow as hell, I strongly recommend you all not to take their insurance and badluck if you get visit for claim prepare yourself for whole one day...very very bad service...I should give them 0 start but google does not have the option...
And just notice the one who are giving 5 star rating is fake one only employees who work here or there friend..so in my opinion it will not reach to even 2 star.
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Random Guy on Google
★ ★ ★ ★ ★ Worst insurance company ever. There is no system. Website is always down. No one answer customer care no. And they delay the claims. Plus the employees are rude.
I hope they get closed down. I dont want to give even one star.
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