Province Al Sham Madinah
3.8/5
★
based on 8 reviews
Contact Province Al Sham Madinah
| Address : | Haram - Northern Central Region 11564 Saudi Arabia |
| Phone : | 📞 +987 |
| Website : | https://www.provincealshammadinahwg.com/ |
| Categories : |
Hotel
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| Description : | Warm rooms with free Wi-Fi in a down-to-earth hotel featuring 2 restaurants & a coffee shop. |
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ramzy ahmed on Google
★ ★ ★ ★ ★ room not clean at all even the bathroom is disgusting.arrival is 4pm and check out is 11:30 morning.I will never come to this hotel again.
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Atila on Google
★ ★ ★ ★ ★ An excellent hotel at the most reasonable price imaginable. Helpful and courteous staff. Highly recommended.
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Raja Miah on Google
★ ★ ★ ★ ★ We stayed in a quad room, beds are constricted. Provied a single pillow which are not quite okay for sleeping. Over all its good
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abdul sattar on Google
★ ★ ★ ★ ★ Lift is so over crowded same time takes 30 minutes to 45 minutes go ground floor or 11th floor this is un acceptable
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Nini Ali on Google
★ ★ ★ ★ ★ Cleanliness average, bed was comfy, fridge socket not working..the price was average and reasonable so I was fine with it. The toilet seat in the bathroom was so dirty, I felt like puking but thankfully the housekeeping came and cleaned it.
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Mohammed Didaur Rahman on Google
★ ★ ★ ★ ★ I went to Umrah with my MuM and Brother. My Uncle in Makkah recommended this Hotel.
It is close to Masjid, 5 minutes walk.
The Hotel is nice and clean and service is quick and helpful.
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Amjad Mahmood on Google
★ ★ ★ ★ ★ Dirty and smelly carpet and they don't have towels in bathroom you have to bring your own.
Door key will stop working every time when you come to room then you have to go to reception to recharge the door key.
Very poor service will not recommend.
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Tahir Zaman on Google
★ ★ ★ ★ ★ Arrived Thursday evening during Ramadan with my wife, mother and 2 young kids.
Room was dirty. Bedding hadn't been changed from the previous guests. Only 2 towels despite there being 5 of us. No hot water. We had to shower in a friend's room.
Next day after asking many times we spoke to the cleaner on our floor. The poor guy was responsible for cleaning the whole floor by himself. He cleaned the room, changed the bedding and gave us toilet roll and towels.
For the next 3 days we still had no hot water. They would say someone will come up in 20 minutes, making me wait in the room for hours so I couldn't go the masjid. We were told at one point, "Who needs hot water in this hot weather?" When we would ask for a partial refund or some compensation we would get laughed at. They wouldn't change our room due to availability. They offered us a 3 bed room twice over the 2 days which obviously I refused.
When I asked if we could keep this room and have the 3 bed room as well as surely they wouldn't be giving this faulty room to other guests, I got shouted at.
Eventually a plumber of some sort sourced a new water heater in the middle of the night and fitted overnight. He was the only one who apologised and understood our situation. The reception staff are rude and useless. The management are even worse.
The room itself is outdated with worn out carpet. The fridge is tiny. The windows don't close properly. You have to pester cleaning staff to clean the room. They give you one tiny toilet a roll a day and you have to plead for more.
Do not stay at this hotel at any cost.
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