Mobily Store - فرع موبايلي - Al Olaya
3.6/5
★
based on 8 reviews
Contact Mobily Store - فرع موبايلي
| Address : | w/ Tahlia shop, King Fahd Rd, Al Olaya, Riyadh 53802, Saudi Arabia |
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| Phone : | 📞 +9 | ||||||||||||||
| Postal code : | 53802 | ||||||||||||||
| Website : | http://www.mobily.com.sa/ | ||||||||||||||
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Muhammad Saud Sarwar on Google
★ ★ ★ ★ ★ One staff member was very I’ll mannered and he behaved and shouted at me although I am a premier customer for RAQI. He even refused to give me his name and had their Cards Turned not to reveal the name.
Ashamed to be a customer for Mobily for so many year
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Marlon Vicente Official on Google
★ ★ ★ ★ ★ The customer representatives are friendly and accommodating. They entertained our needs despite short time due to closing time.
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Mark Lester Alminaza on Google
★ ★ ★ ★ ★ Yet again same as other customers here, sale staff is very rude I would've gave it a pass but we were patient but to no surprise they did not help us with our concern, dont bother looking at the name tags as it is not there own...
Such a shame since we we're mobily users for a very long time.
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Sevaan Simon on Google
★ ★ ★ ★ ★ The representative gave me different details to the customer phone line representative who was more useful. They get commission on sales so will push to sell the most expensive packages... ? Double check on Mobily customer phone line before you sign anything.. But very eager to help.
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Alby C Wilson on Google
★ ★ ★ ★ ★ Time wastage for single need. Staff shortage is the issue I can find here. Good building can be easily find. Staff is very much friendly.
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Mohammed Naeem Qureishi on Google
★ ★ ★ ★ ★ These guys exploit new customers, especially if he/she is a non-arabic speaking person and presents an international Visa or MasterCard.
I visited this store to buy a new SIM back on 6th January 2022. They charged me 170 SAR twice on my card, on pretext that the 1st transaction was cancelled and that the amount would return in 7days. No cancellation receipt was provided either. The amount never came back to my card. Numerous visits were made for the refund alone, and every time a new excuse was given. Mobile customer care was helpless too as they apparently can't go beyond what this staff told me. Spent more than 300 SAR in taxis, just to recover 170 SAR but all in vain. Not to forget the mental strain they caused me by making me run pillars to posts, only to leave the matter in the hands of Almighty.
I haven't forgotten and forgiven my 170 SAR and someday Mobily or the concerned staff will pay it back, either here or in Akhirat. In sha Allah.
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amit katariya on Google
★ ★ ★ ★ ★ They are so much rude that they did not even gave us proper information related with the question we had.
Really bad service I will switch to other network because of this....
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Verenddra Varma on Google
★ ★ ★ ★ ★ The staff here were very rude and they don't provide any basic information. They'll try to avoid u by asking silly questions and not caring about the customer services.
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