DHL EXPRESS - As Sahafah
3.7/5
★
based on 8 reviews
Contact DHL EXPRESS
| Address : | Al Imam Saud Ibn Faysal Rd, As Sahafah, Riyadh 13321, Saudi Arabia |
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| Phone : | 📞 +99 | ||||||||||||||
| Postal code : | 13321 | ||||||||||||||
| Website : | http://www.dhl.com.sa/ | ||||||||||||||
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Chris Balint on Google
★ ★ ★ ★ ★ Although the storefront isn't much to look at, the customer service was friendly, knowledgeable and quick! I would definitely go here again and highly recommend this location. Now, my experience was due to one person working the entire store, so someone else may not have been as excellent, but I would hope the company training and leadership had something to do with it. If all the staff provides even close service, they will do well.
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aseel alfelembani on Google
★ ★ ★ ★ ★ If I can give it a zero star I would, only if you can imagine how frustrated and angry I am here is my story with DHL:
I ordered form a website called Farfetch and the shipment recived DHL on 30 April 2020, for almost a month the shipment has been on hold at their facility and every time I call I have been told that ouh we will try our best to deliver as soonest.
Guess what when I last checked my account it says that the shipment has been delivered and I did not receive anything !! not a call, a message, or my shipment. Can you only imagine how I feel now? I waited for too long then they write that they delivered it and they did not !! so you can imagine either they give my shipment to someone else or lost it.
The shipment cost more than 800 SAR
لو اقدر اعطيهم صفر نجمة حعطيهم لانه محد يقدر يتخيل القهر والزعل اللي انا في الان منهم وهاذي قصتي
اشتريت من موقع فارفتش و الشحنة وصلت يوم 30 ابريل 2020 وجلست انتظر قرابة شهر وما وصلني شي واتصلت عليهم كثير وكل مرة يقولون بنحاول نوصلها في اقرب وقت
تخيلو في الاخر وانا بشيك على حسابي في دي اتش ال الاقيهم حاطين انهم وصلو الشحنة وانا ما وصلني اي شي لا شحنة ولا اتصال ولا مسج بس لكم ان تتخيلو قد ايش انا الان مقهورة لان شحنتي يا انهم وصلوها لشخص اخر او ضيعوها بعد كل هل الانتظار
تكلفة الشحنة اكثر من 800 ريال
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Max Mix on Google
★ ★ ★ ★ ★ The behaviour of the service employee and security guard was inappropriate
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Sarasfs Almuqbel on Google
★ ★ ★ ★ ★ It closed at 4 in Ramadan and i arrived at 3:40 and it closed so disappointed when i call customer service she told me I think he inside try to knock ...
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Mohammed Almanea on Google
★ ★ ★ ★ ★ If you are a girl you will get help and you will be given all the time you need until you are done but being a guy you will be ignored just like me!
and this is not the first time that happened to me in this particular branch.
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Robert M on Google
★ ★ ★ ★ ★ For years DHL has been my preferred courier, but standards have been slipping recently. Today, had failed delivery due ‘incomplete address’.... not the case.... driver just using any excuse not to bother. Call centre apathetic too.
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AMMAR NAVED KHAN 6E on Google
★ ★ ★ ★ ★ Very slow service not enough staff to handle customers , only one staff though he work good.
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Nadine Marshall on Google
★ ★ ★ ★ ★ So friendly! Efficient and easy! I love that I can trust this place! Thanks so much!
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