Alhamra palace By Warwick,Riyadh
3.8/5
★
based on 8 reviews
Contact Alhamra palace By Warwick,Riyadh
| Address : | king abdullah road beside home centre Saudi Arabia |
| Phone : | 📞 +99 |
| Website : | https://www.warwickhotels.com/al-hamra-palace-by-warwick/ |
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Hotel
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| City : | Riyadh |
| Description : | Polished business hotel featuring a spa, a coffee shop & an international restaurant. |
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Hadi AlAli on Google
★ ★ ★ ★ ★ Average and overpriced but good breakfast and location
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Mido Ilssom on Google
★ ★ ★ ★ ★ The hotel is rated as a 5 star hotel on Google maps but when I arrived I informed that it's actually 4 star, but once I was in the room I realized I was in 3 stars hotels that looked better!!! The room was generally OK but I was SHOCKED to find out that there's no sunlight in the room whatsoever!!!! Tiniest Window that is blocked and looks nowhere. So disappointing. The couches were dirty, the bed headrest was scratched badly doesn't live up to the standers of such hotel!! The wallpapers were torn! Also keep in mind that they will take SR100 for insurance off of your card which is not mentioned on the booking website.
The receptionist was very helpful and tried what she could.
But I’m sad to say that my one night in Riyadh is ruined because of this experience tbh.
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Nelshaleen Salapuddin on Google
★ ★ ★ ★ ★ Needs improvement for cleanliness, buffet breakfast needs to include more options. And rooms should have at least an iron and microwave.
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Shoukathali kotta Puthuparambath on Google
★ ★ ★ ★ ★ Today will check out, Room Service fine, Restaurant also fine, Deluxe room good, parking available,business centre very good , Location amazing, atmosphere fine, Reception not attentive, very poor in guest service, attitude not good and not friendly.
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Jenifer Garcia on Google
★ ★ ★ ★ ★ A rude welcome. A bellboy named Younus was very rude. I was asking him questions and he flatly responded by telling me to hurry up. Eventually he left us at the parking to take care of the luggages ourselves.
Parking is bad, drop gate is closed when we checked in and nobody was there to raise it (it was not automatic). This caused traffic to build up on the road as multiple guests in vehicles were lining up to get inside the parking.
1st impression is very disappointing. This hotel needs to train their staff with proper guest reception and management.
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Mohammed Al Dawwas on Google
★ ★ ★ ★ ★ Old hotel with old worn out furniture. Ac in not working, Gym facility is used by another contractor. Staff ethics are very poor, impolite manager and vary expensive. The only good thing about this hotel is the location
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Sola Haikal on Google
★ ★ ★ ★ ★ I do not recommend this hotel to anybody.
I have booked for 8 nights but checked out the same exact night because it was an unbearable stay.
A loud sound in the room coming out from the ceiling (like an engine) and when I have asked to make it stop they said they can’t and it’s build in the room. Then when I asked to be moved to another room they said all the rooms have this sound. Rooms are so sooooo noisy.
Plus the rooms are in a very bad condition and extremely dirty. Toilet bath is broken and dirty.
Food is bad and not tasty.
Staff are so lazy, once we checked in it took then 35 mins to come to the reception and the cleaner kept on saying that the person is in the bathroom. They are never sitting at the reception.
Staff are sooo rude and unprofessional and needs training (maybe a year of training)
We were 2 people and both of us checked out.
Stay away from this hotel.
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Alec Tang on Google
★ ★ ★ ★ ★ Desk phone in the room not working. Reported and nobody come to fix. Every small things need to come down to front desk. Nobody come for room cleaning unless go down and ask. Wifi is weak and unstable. Has exposed electric wires behind the tv table. Door card failed 4 times in 2 days. This is a below 3 star hotel. If you look for frustration, come to this place.
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