Al Aqeeq Madinah Hotel - Bada'ah
4.1/5
★
based on 8 reviews
Contact Al Aqeeq Madinah Hotel
Address : | Musab bin Omeir Street, Bada'ah, Medina 42311, Saudi Arabia |
Phone : | 📞 +98 |
Postal code : | 42311 |
Website : | https://www.alaqeeqmadinahhotel.com/ |
Categories : |
Hotel
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Description : | Warm rooms & suites in a refined hotel offering 2 restaurants, a coffee shop & meeting space. |
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Ayesha Bassa on Google
★ ★ ★ ★ ★ Check in was very slow with one person at the counter, aircon in room does not work properly (saw another guest at reception complain about this too) and safe in room does not work. Handle of shower door is broken. Not up to standard for a 5 star hotel .
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Nia Ayub on Google
★ ★ ★ ★ ★ I came in a big group so c/in arranged by our tour leader. My room was spacious for 3 bedroom. Only 2 lifts that we can use with that lots of guests in. It took quite long to queue using it. Restaurant set should be improved. It's better to have 2 different food points to avoid long queue.
Hotel is close to Al Nabawi mosque. Second block before gate 329. Love it. Also close to Bin Dawood supermarket. Nice hotel complex.
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Syed Ghazanfar on Google
★ ★ ★ ★ ★ I will never recommend this hotel to anybody. Customer service and house keeping is very poor. They took 2 days to resolve shower area drainage problem and house keeping staff is not doing cleaning on daily basis. They have total 7 lifts but every time i waisted mine 5 to 10 minutes to wait for lifts and most of the times i used stairs to go on ground floor. As per my opinion, this hotel should be in range of 3 star only. Only attractions is location as it's very near to Haram.
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iram israr on Google
★ ★ ★ ★ ★ We had really good experience but somehow some things were missing like the tea coffee mugs were missing...we asked for extra blanket but it was not provided.coffee machine was supposed to b der with complimentary capsules for the first day of stay...they said it was out of order..etc
But other services like the cooling was not fine when we checked in , it was fixed immediately. Everyone was humble and helpful.. lifts were on a crunch as they kept getting overloaded.
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hassan hadee on Google
★ ★ ★ ★ ★ Rooms are 6/10 and service could be better. Location is simply great. Less them 2 mins walk to haram.
Some good fast food option are available on the street level immediately out side the hotel.
There is a money exchange right next to the hotel, which is great and very convenient.
Staff are friendly but a little slow.
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maaly nassar on Google
★ ★ ★ ★ ★ The hotel is less than 5 min walk from Haram. The room is spacious. However, the cleanliness was not as expected, especially the bathroom - given the high price. The bathroom ceiling and the toilet needed repairing. And, the most annoying thing is that you cannot open the windows. We just came out of a pandemic and no one allowed to open the windows to circulate the air. My whole family got sick because of this issue.
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Aki Aky on Google
★ ★ ★ ★ ★ DO NOT BOOK.!!!!!!!!!!!!!
It is very bad hotel and does not deserve 5 stars hotel, I stayed here for 3 days so far and no one come to clean the rooms, i called room service from reception i got passed to them, they didn’t understand a word of English ( and you call you self 5 star) The bed smell very bad and itch all the night. The bathrooms water supply has no pressure. I spoke to room service ask for towels and toiletries and it’s been over 2 hours and still not received them. The reception desk employee have so much attitude. They look down on you. A budget hotel will do a better job for the service. I tried to pay for the hotel prior to me coming but they didn’t take the money out my account. When i got to the hotel they charged me extra because of the exchange rate. Plus they never said anything about tax being paid. Absolutely scam artist.
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Sayed Mohamed on Google
★ ★ ★ ★ ★ This is apparently an overrated hotel. The level of cleaning and services with the old furniture and utilities makes it just OK for a 3 stars rating. Not the best value for money you can get in this area. I hope this Hotel management consider significant renovations and to apply proper 5 star hoteling standards as per their raring. Internet service was poor, TV has very unstable entertainment system that switch off automatically every 10 minutes, in room service food was less than average quality, and more important bed rooms in executive suites have no privacy as the doors not having any locks or keys. It was not great stay indeed in this hotel but the positive thing that it is very near to the mosque gates was the most pleasant aspect of our stay.
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