West Elm - King Fahd
2.3/5
★
based on 8 reviews
Contact West Elm
| Address : | Sahara Mall, King Fahd, Riyadh 12272, Saudi Arabia |
| Phone : | 📞 +97 |
| Postal code : | 12272 |
| Website : | https://www.westelm.com.sa/ |
| Categories : | |
| Description : | Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items. |
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Sultan Alrefaie on Google
★ ★ ★ ★ ★ قطع اثاث مميزة. ناقص ٣ نجوم بسبب خدمة العملاء. اروح له دائم بحكم انه عندنا مشاريع تاثيث وكذا ولكن ولا مرة مشيت الامور ب انسيابية. مثلا تلاقي قطع كثير ماعليها سعر. وماتلاقي الموظف تسألهه عنها. كذا كأنهم فتحو المعارض ورجعو بيوتهم. ودائم يعرضون قطع غير موجودة في المستودع ولا تقدر تشتري المعروضه. مو مرة ولا مرتين يمكن مرت علينا هذي المواقف عشرات المرات خلال السنوات اللي فاتت في معارضهم في الرياض. خصوصا فرع الرياض بارك. اقترح الاعتناء من هذا الجانب. الموضوع بسيط:
وضع أسعار واضحة على جميع المنتجات المعروضة +عرض المنتجات اللي اقدر اشتريها+لو اخر قطعه ياخي الموضوع سهل يكون فيه نسبة خصم او عادي قلي اقدر اشتريها بنفس السعر ماراح ازعل بس تبطلون الحركات الغريبة هذي
 Distinctive pieces of furniture. Minus 3 stars due to customer service. I go to him permanently because we have furnishing projects and so on, but not once did things go smoothly. For example, you will find many pieces that have no price. And you don't see the employee asking him about it. As well as they opened exhibitions and returned their homes. They always offer parts that are not in the warehouse and you cannot buy the displayed ones. Not once or twice. We may have experienced these situations dozens of times during the past years in their exhibitions in Riyadh. Especially the Riyadh Park branch. I suggest taking care of this aspect. The topic is simple:
Putting clear prices on all the offered products + displaying the products that I can buy + if the last piece is my brother, the matter is easy, there is a discount or normal, say I can buy them at the same price, I will not be upset, but you stop these strange movements
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Abdulaziz Alangari on Google
★ ★ ★ ★ ★ Modern furniture
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Mahmoud Al Akhsham on Google
★ ★ ★ ★ ★ No clear direction for the shop and no clear details about online products
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DU ZA on Google
★ ★ ★ ★ ★ the sales assistants is really good and thanks for duha alzahrani ??
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Adel on Google
★ ★ ★ ★ ★ I have been waiting for my table for 15+day I called the number and no response, still waiting hoping they deliver it , don’t know why they so expensive if they so cheap with the service!!!!
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Abdulwahab Albabtain on Google
★ ★ ★ ★ ★ Worst customer service in the entire universe. It is an absolute disgrace to West Elm international! I don’t know if West Elm headquarters know about how bad it is here!
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Wejdan Alharbi II وجدان الحربي on Google
★ ★ ★ ★ ★ Horrible customer service! We purchased with around 15k :) and when the time of delivery came, they said the items were out of stock … ?!!!
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Eyad Z on Google
★ ★ ★ ★ ★ Worst customer care ever!!
My delivery delayed for 3 weeks and every time they promised me the next day and no any action taken
Never thought the customer care would be at this level!!
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