Vision Express

Name: Vision Express
Address: Granada Mall, Riyadh Saudi Arabia, Granada Mall, Arabia

3.2/5 ★ based on 8 reviews

Contact Vision Express

Address :

Granada Mall, Riyadh Saudi Arabia

Phone :

📞 +979

Website :

https://www.visionexpress.me/

Opening hours :

Monday	9:30AM–11PM
Tuesday	9:30AM–11PM
Wednesday	9:30AM–11PM
Thursday	9:30AM–11PM
Friday	1:30–11PM
Saturday	9:30AM–11PM
Sunday	9:30AM–11PM

Categories :

Optician ,

City :

Granada Mall

Best Optician in Saudi Arabia

A	Abdulrahman K on Google ★ ★ ★ ★ ★ I’ve worn glasses my whole life. This is without comparison the worst experience I ever got. I paid a lot and ended up with the glasses arms breaking within a couple of months which has never happened to me before. PLUS, the lenses got scratches so easily very shortly. ON TOP OF ALL OF THAT, I kept having headaches and when I went to check they even got the prescription wrong. I went back there and explained that and they were rude and basically told me they can’t do anything to me. I tried to call them or the company and even sent emails because eventually I just wanted my prescription to get new glasses somewhere else and NO RESPONSE. Keep in mind I’ve used many glasses my whole life and I know how to take care of my glasses but this whole experience was very stressful and a waste of my money as a broke medical student. Absolutely trash. كل حياتي البس نظارات، وزي الخدمة والمنتجات اللي اخذتها من هنا ما لقيت. زبالة يا جماعة. النظارة انكسرت يدها بسرعه. العدسة تشطبت اسرع وفوق هذا التفصيل طلع غلط وبس صداع. طول حياتي البس نظارات واعرف كيف اهتم فيهم. واروح لهم ويصرفوني. اقولهم ابي وصفتي على الاقل ما يعطوني. اتصل عليهم مليون مره وحتى ارسل ايميلات للشركة ابغى وصفتي ما القى رد. طالب طب ودايم اقرا واشتغل على جهازي ومطفر فوق هذا كله. ضيعت فلوسي وتعبت من الصداع وتجربة كانت سيئة جدا. I've worn glasses my whole life. This is without comparison the worst experience I ever got. I paid a lot and ended up with the glasses arms breaking within a couple of months which has never happened to me before. PLUS, the lenses got scratches so easily very shortly. ON TOP OF ALL OF THAT, I kept having headaches and when I went to check they even got the prescription wrong. I went back there and explained that and they were rude and basically told me they can't do anything to me. I tried to call them or the company and even sent emails because eventually I just wanted my prescription to get new glasses somewhere else and NO RESPONSE. Keep in mind I've used many glasses my whole life and I know how to take care of my glasses but this whole experience was very stressful and a waste of my money as a broke medical student. Absolutely trash. All my life I wear glasses, and the service and products I took from here have not been found. Rubbish, folks. The glasses quickly broke her hand. The lens was quickly erased, and above this detail, it was wrong, and it was only a headache. All my life I wear glasses and know how to take care of them. I go to them and they dismiss me. I tell them my father described at least what they give me. I called them a million times and even sent e-mails to the company, I wanted my recipe, and there was no response. A medical student, I always read and worked on my device, and I am overwhelmed by all of this. I wasted my money, tired of headaches and a very bad experience.
T	Tubal Cain on Google ★ ★ ★ ★ ★ Great eye wears at affordable prices
A	Abdulaziz Alnfisi on Google ★ ★ ★ ★ ★ Unfortunately bad service
S	S K on Google ★ ★ ★ ★ ★ I found some nice glasses and even got another pair for free, but the vision test was totally wrong (probably because the test room was too small) and when I went back with the right prescription they changed the lenses for free - but still not correctly because they didn't do a centering of the lenses. So I gave up and did it somewhere else - I'd rather pay more and don't feel dizzy every time I wear my glasses. They were friendly, no doubt, but as an optical shop I expect them to know the basics of optics...
I	Inban Kuppan on Google ★ ★ ★ ★ ★ I went to collect a new pair of spectacles and there was a rude assistant who was stuck playing her games on phone and not bothered with service when I enquired to see the optician after she gave me my spectacles. The lenses made are of a cheap quality and are a nightmare too keep clean as they are of low quality and also have imprints on them ( letters ). I didn’t ask for that . You have to constantly clean them and used them only once .
a	asem heela on Google ★ ★ ★ ★ ★ Great Team ????
K	Kashif Muneer on Google ★ ★ ★ ★ ★ Amazing experience of having great ? customer service by staff Al Joharah … She has brilliant skills as sale person …
E	Eva19 P on Google ★ ★ ★ ★ ★ Excellent experience and sale person were very accommodating good character indeed.