souq.com Head Office - King Fahd
3.5/5
★
based on 8 reviews
Contact souq.com Head Office
| Address : | 3135 Imam Saud Bin Abdulaziz Bin Mohammed Rd, King Fahd, Riyadh 12262, Saudi Arabia |
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| Postal code : | 12262 | ||||||||||||||
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abhiram ps on Google
★ ★ ★ ★ ★ Humble request ..... if Amazon want to grow up in Saudi please close the deal with Q express
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Ahmed Ibrahim on Google
★ ★ ★ ★ ★ Very bad customer service, it takes you seconds to place the order and if there is a problem it takes them months to fix it, and you have to follow up several times. i ordered an item and it says it has been delivered and it never was. and the payment was processed twice and I've been chasing them for one month now for a refund..
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Engr Khizer Hayat Butt on Google
★ ★ ★ ★ ★ very poor service. . i placed order last month 22 nov in whit fridat but still i didn't receive my iPhone x. and i inform to my friends do not order from souq
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samih lauddin on Google
★ ★ ★ ★ ★ i will give 5 star if my problem solve? i order on 9/10/2017 2 items 1. bluetooth speaker 159.58 riyals and 2. sport running armband 22 riyals wort of 247.59riyals including charge, using my credit card SOUQ was deducted on my credit card 247.59riyals but my item still on the cart
kindly check the photo my credit card deducted.
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Lucio II R. Reboldela on Google
★ ★ ★ ★ ★ I ordered casio watch last november 26 but he deliver to me last november 30 is Q&Q watch it’s a wrong item and now no update for my returned item. And i’ll pay already the item and I’ll call many times for customer service and i’ll email but until now no response so i give zero star
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MUFASA on Google
★ ★ ★ ★ ★ I ordered an oil heater and expected it to be delivered to my house and instead I received a msg from SMSA to pick it up 30 km away I was extremely disappointed as in the usa if you order a pencil it will be delivered to your home as promised I called customer service and and they promised that they would have it delivered to my home. Unfortunately I just Received an email from them stating that since my shipment was not picked up it was returned in other words the delivery service and customer service are not performing as in accordance to standards of amazon. We need a contact email at the senior executive level to make them aware of such serious operational inefficiency
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Janos Mari on Google
★ ★ ★ ★ ★ I give zero stars to this business!
Ordered an item a month ago, when they didn't ship, I cancelled the order and asked for a refund. Instead of refunding my money, they charged me again for the same item...that has never been shipped. For the last three weeks I've been trying to get my money back, but there are only empty promises! Very bad business practice! Amazon beware!!!
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muneeb ahmed on Google
★ ★ ★ ★ ★ I would have preferred giving zero stars, but there is no such option, forcing me to give 1 star
Returned an item almost two months ago, for repair. They took more than 14 business working days to repair it.. And as per Souq policy if it is more than 14 business working days, then they are fully committed to refund the complete amount to me.. But they shipped the item after 14 business working days and forced me to accept the item.. I rejected the item and again demanded for the refund... . Instead of refunding my money, they again shipped the item...Since one month I've been trying to get my money back, but there are only false empty promises! Very worst business practice! Customers beware
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