SAMSUNG Store - (Riyadh Park Mall) - Al Aqiq
3.3/5
★
based on 8 reviews
Contact SAMSUNG Store - (Riyadh Park Mall)
| Address : | Al Aqiq, Riyadh 13511, Saudi Arabia |
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| Phone : | 📞 +9877 | ||||||||||||||
| Postal code : | 13511 | ||||||||||||||
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| Description : | Contemporary showroom & store showcasing Korean brand's big-box electronics, tablets & computers. |
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Munther Felemban on Google
★ ★ ★ ★ ★ I came hear 17:30 and the customer service had a client and although we were 3 waiting for our turn and tried rushing the staff several time he was cool and was chatting with his client for at least 41 minutes.
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JALEES KHAN on Google
★ ★ ★ ★ ★ Very poor service..or better I should say no service at all.
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Rami Rami on Google
★ ★ ★ ★ ★ Nice place for Samsung brand Shop
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Ahmed Jawad on Google
★ ★ ★ ★ ★ About FMP
FMP is a subsidiary of United Matbouli Group (UMG), the sole distributor for Samsung Electronics in the Kingdom of Saudi Arabia for over 30 years.
FMP was established in 2001, with a dedicated focus on the mobile business.
The aim in establishing FMP was to create an individual business unit with unique expertise, focus and a concentration on developing capabilities that suit the dynamic nature of the mobile phone business.
The company is made up of different business units: Retail, Wholesale, Direct Distribution, Service provider, and Value-added Services.
FMP has a total operational independence, with a dedicated staff whose members are adept at handling all aspects of the business, from strategic thinking to marketing to sales and logistics, including state-of-the-art warehouse and distribution facilities covering the three main cities in Saudi Arabia.
Services
FMP has its own sophisticated and well-staffed technical services maintenance company, TSM; this sister company is engaged in all service and technical support activities.
Maintenance Cover 3 major cities in Saudi Jeddah - Riyadh - Dammam, it provides a superior service and making all its attention to customer satisfaction.
FMP has just launched its E-Store where you can buy the latest Samsung phones and your phone will be delivered to you. Conditions apply.
Mission & Vission
FMP seeks to provide you with the latest Samsung devices from smartphones and tablets, and put many of the development plans and expansion projects for the development of the retail distribution network and service centers in order to get the best value for Samsung clients
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Wentzel David De wet on Google
★ ★ ★ ★ ★ Zero customer service.
You don't have covers for your own flagship phones. And when I ask where I can get. She say I don't know. Try online.
Zero customer service, absolutely zero.
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Bader Alnowaiser on Google
★ ★ ★ ★ ★ Where is the pre-order of the Samsung Tab S8? All gulf countries have it and available for pre-order in their websites except Saudi Arabia!!!! Always Samsung Saudi Arabia is behind gulf by one step. Also, where is the Samsung Pay? Why it's not available in Saudi Arabia while Apple Pay is available?
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Ace EH on Google
★ ★ ★ ★ ★ STOP Purchasing SAMSUNG TV's.
i have a 55 inch Curved TV, and to fix the issue as you see in the image, it costs 4400 Saudi Riyals. BRAND NEW Samsung 55 Inch TV Crystal UHD 4k cost 2899 SAR.
What kind of scam is this? what kind of service is this?
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J Tai on Google
★ ★ ★ ★ ★ Terrible service. Almost zero product knowledge. You'll find better visiting any ordinary electronics store selling Samsung products. They all seemed busy with their own thing and didn't want to be distracted by customers.
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