Axiom Care Riyadh - King Fahd
2.9/5
★
based on 8 reviews
Contact Axiom Care Riyadh
| Address : | Olaya St, King Fahd, In front of Haram Centre، Riyadh Saudi Arabia |
| Phone : | 📞 +999 |
| Website : | https://axiomcare.com/ |
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Syed Hammad Mian on Google
★ ★ ★ ★ ★ Service Center for Samsung products. Less Crowded, particularly in morning, the staff and service was good....
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Mahrosh Jamil on Google
★ ★ ★ ★ ★ No comments good service I am satisfied
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Ahmed ElHindawy on Google
★ ★ ★ ★ ★ I gave them my Samung Mobile 4 times and they couldnot repair it
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Asad Ali on Google
★ ★ ★ ★ ★ Pathetic. I visited this branch to claim warranty on my Galaxy S20 (remaining 1 year) due to frequent battery drain. The customer service representative clearly refused to take the mobile due to having scratches on 3 sides of mobile. I kept on explaining that this has nothing to do with the battery issue but wasted my energy for 20 minutes.
If theft had a legal face, Axiom policy is a true example. Never buying phones again with this warranty. 0 stars
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Abu Rayyan on Google
★ ★ ★ ★ ★ I don't think this authorized Axiom like in Dubai, I believe they're scammers. Be careful before you give your mobile to this centre. You will get no response.
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byul sam on Google
★ ★ ★ ★ ★ The worst customer service ever, they caused unexistted damges to my phone when they supposed to repair the screen!!
My phone is brand new and suffers from nothing but a cracked screen.
I submitted it to get the screen fixed. Where I was handed the phone completely damaged. Yes, screen was fixed (although it was not evenly placed).They totally damged the phone from the inside. Battery is corrupted, noises comes out from speaker, you cannot play a song, watch a video or even have a ringtone on your mobile as it will sound as if the phone is about to explode, pen has scratches, not only that.. worst of it all, phone is electrically charged, where you'd feel the electricity when holding the phone (p.s. Off charging, not when charging)
But you what's the fun part, they refused to receive the phone after causing all that damage, and said straight to my face "this is not our RESPONSIBILITY"!!!
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Louie Pagaling on Google
★ ★ ★ ★ ★ I call them on the 22nd of September to their customer service, to confirm if they will open on the 23rd which is the Saudi national day, and said that they're open from 9 to 6 pm before coming I even check the google map in their location if it was open, but ended up nothing... It is close.
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Adil Syed on Google
★ ★ ★ ★ ★ I was skeptical about the repair services provided here after reading the reviews. However, I am highly satisfied and infact extremely happy with the service levels and professionalism. The Saudi guy who spoke to me in fluent English deserves a raise. He provided all information and answered all questions. Took my broken Note 20 Ultra phone and promised to repair and deliver within a week. However, to my surprise, it got repaired within 2 working days. I am very happy ?
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