Raduev Hotel Villas - Alhazm

3.5/5 based on 8 reviews

Contact Raduev Hotel Villas

Address :

Northern Ring Rd, Alhazm, Buraydah 52261, Saudi Arabia

Phone : 📞 +97
Postal code : 52261
Categories :

Northern Ring Rd, Alhazm, Buraydah 52261, Saudi Arabia
S
SiSA , on Google

لو اقدر اعطيهم اقل من نجمه كان عطيتهم،، والله اني ما ظلمتهم بشي من اللي ابقوله لكم،، لكن وجب التنويه على ذلك وذكر المشاكل اللي واجهتها بنفسي،، اولا: دخولنا شاليه غير الشاليه اللي حاجزينه وبعد ما جلسنا على القهوة طلعونا وقالوا لنا هذا محجوز لناس غيركم، انتم شاليهكم اللي جنبه (رقم 3)؟؟؟ طبعا بمكالمه عن طريق الإدارة وأسلوب وقح وبدون اي اعتذار،، مع العلم ان الشاليه اللي دخلنا اول فيه الاداره نفسها هي اللي قالت حجزكم في شاليه رقم 2 ودخلنا بناء على كلامهم ثانياً : الشاليه الثانيه دخلناه الساعه 7 ونص بالمساء وكانت الاضاءة مقفله والمكيفات ايضا والشاليه حار قلت للعامل ليش ما فتحت المكيفات الجو حااااار، يقول كفيل قالي اذا فتحت الاضاءة قبل ما يجي الزبون ابخصم نصف راتبك... تصرف عجيب، والله اننا كد استأجرنا شاليهات على 250 ريال وكانت الاضاءة والتكييف شغاله قبل ما نوصل للموقع. ثالثا:دخلنا الشاليه الثاني وكان المسبح فاااضي، كلمت عليهم قالي ساعه ونعبيه لك، قلت لهم ليش من الأساس ماهو معباء ليش الان،،، طبعا وايت الماء وصل الساعه 12 بعد منتصف الليل؟؟ رابعاً : مكيف غرفة النوم سئ جدا وحااار، كلمتهم عن المشكله وقالوا نبي نرسل لك الصيانه للموقع، طبعا طلعت الصباح من الشاليه ولا احد جاني، نمت بالصاله؟؟ خامسا: الاثاث جدا سئ والسجاد جدا قذر ويحتاج غسيل وتنظيف كما في الصور المرفقه لكم وايضا الثيل اصفر وياااابس وشكله مخرب الشاليه والجاسه الخارجيه. سادسا: وهي اكبر و ام المشاكل التجاوب من خلال الهاتف عن طريق الاداره سئ جدا جدا جدا ولا يخدمونك واخلاقهم زفت الزفت ولا يهمهم اي مشكله عندك، لانهم موظفين وليسوا اصحاب الحلال سابعا،، واخيرا الشاليه كتصميم جميل ولاباس به لكن يعيبه الكثير مثل ما ذكرت فوق،،، ياليت صاحب الحلال يتابع بنفسه او يشوف ناس يهتمون بالزباين وبمشاكلهم واتصالاتهم وليش تسكيتهم
If I could give them less than one star, I would have given them,, I swear to God that I did not wrong them with anything of what I tell you, but it should be noted and mentioned the problems that I faced myself,, First: We entered a chalet other than the chalet that you are blocking, and after we sat over the coffee, they came out and told us that this is reserved for people other than you, are you your chalet next to it (No. 3)??? Of course, with a call through the management and in a rude manner and without any apology, knowing that the chalet that we entered first was the same management that said your reservation is in Chalet No. 2, and we entered based on their words Second: We entered the second chalet at 7:30 in the evening and the lights were off and the air conditioners were turned off as well, and the chalet was hot. I told the worker why I didn’t turn on the air conditioners, the weather was so hot, my sponsor says, “If you turn on the lights before the customer comes, I will deduct half of your salary… A strange behavior, by God, we hardly rented chalets on 250 riyals and the lighting and air conditioning were working before we reached the site. Third: We entered the second chalet and the swimming pool was empty. I spoke to them for an hour, and we played it for you. I told them why in the first place, why is it that, why now,,, Of course, what kind of water has arrived at 12 in the middle of the night?? Fourth: The air conditioner in the bedroom is very bad and hot, I told them about the problem and they said, “We will send you maintenance to the site. Fifth: The furniture is very bad, the carpets are very dirty and needs washing and cleaning, as in the attached pictures. Also, the tree is yellow and yellow and looks like a spoiler for the chalet and the exterior body. Sixth: It is the biggest and the mother of the problems. The response over the phone through the administration is very, very bad. They do not serve you. Their morals are asphalt. They do not care about any problem you have, because they are employees and not owners of halal. Seventh, and finally the chalet as a beautiful design and okay, but it has a lot of flaws, as I mentioned above,,, I wish the halal owner would follow up himself or see people who care about customers, their problems and their contacts, and why not silence them
خ
خالد الشمري on Google

مكان رائع وجميل ومن افضل الشاليهات التي زرتها يستحق اعادة التجربة
A wonderful and beautiful place and one of the best chalets I have visited Worth a try
j
jihan zayed on Google

Nice place
A
Ahmed Alzoheery on Google

So beautiful place
y
yar mohammad on Google

Good
Y
Yt Various on Google

Good everything's
M
Meshal M. Alhameedy (M.D) on Google

Below the expectations Bad service Dirty
S
Sameera M.s. on Google

you can't gathering man and women in the same time, there are no places for both of them

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