ورشة مرسيدس بنز - 7208
2.6/5
★
based on 8 reviews
Contact ورشة مرسيدس بنز
| Address : | 4602 Abdulrahman An Nasir, حي الاندلس، 7208، Riyadh 13212, Saudi Arabia |
| Phone : | 📞 +979 |
| Postal code : | 13212 |
| Website : | http://jipco.com.sa/ |
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Tareq Alakeel on Google
★ ★ ★ ★ ★ This place is a big joke. Al jaffaly must not be running the operation in the Saudi Arabia at all. I recommend him to get the hake out of the market for good and leave it for someone who striving to earn it.
Services take toooo long, they have no idea whatsoever how to deal with car computer errors. If they do, they will ruin something else in return. At the end, you will be paying way more than you have too. They will pretend that they are the experts in the market while they’re not even close too.
I might not buy a Mercedce car, if the dealership remains to “ Al Jaffaly”.
Starting from front desk to the regional manager, they have no clues whatsoever to get you the right service at the right time.
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Hani Ali on Google
★ ★ ★ ★ ★ Most terrible customer service. Bad and rude reception staff. And this the agency of a world premium car maker in KSA which defies all logic and explanation. Their offices and facilites throughout the kingdom are dated, shabby and most importantly they have no grasp of the idea of customer service within a luxury segment context. Waiting for an hour for the customer service agent to show up. I order tea and it comes in a paper cup.
A year ago I had I requested them to check my Bluetooth music feature on my C250 and all they said is that they can’t diagnose the problem and the whole system “needed replacement”.
Spare parts from Juffali are significantly more expensive than other GCC locations. Some of the parts are double the prices in UAE.
Some of the employees shout and curse at each other in front of clients - with no shame or consideration, among other bizarre things that I witnessed.
Avoid Mercedes in Saudi Arabia only because of their poor and disorganized Saudi agent.
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Maha Alfraih on Google
★ ★ ★ ★ ★ As always Mercedes Benz is the worst service in the kingdom ??
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Faisal Saad on Google
★ ★ ★ ★ ★ Worst customer service ever, nobody answers the phone, and they take forever to just give you a report on the damage of your car, Its my second week and i still didn’t get it
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احمد الدريبي on Google
★ ★ ★ ★ ★ Rude ppl, bad Customer service , this is Mercedes Benz not Chinese car ! What a shame
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Gus B on Google
★ ★ ★ ★ ★ Don't waste your time...do your repairs elsewhere.
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Nawaf Albalawi on Google
★ ★ ★ ★ ★ The Customer Service is really BAD. I asked the same question to 3 people working there and everyone had different answers. My car has been there more than 2 months and nobody contacts me to give me an update about my car. I have to go there personally and check my car and what they have done.
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aboody999i on Google
★ ★ ★ ★ ★ In brief : nice cars with worst dealer
Unfortunately in the past i had many cars
BMW - lexus - dodge and now mercedes
The worst far worst customer service is here in aljaffali !
Hope from mercedes to found other dealer for their nice cars
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