Mercure Grand Umm Al Qura - شارع الرشيدي

Name: Mercure Grand Umm Al Qura - شارع الرشيدي
Address: شارع الرشيدي، الغزة، Mecca Saudi Arabia, الغزة, Arabia

3.8/5 ★ based on 8 reviews

Contact Mercure Grand Umm Al Qura

Address :	شارع الرشيدي، الغزة، Mecca Saudi Arabia
Phone :	📞 +9999
Categories :	Hotel ,
City :	الغزة

Best Hotel in Saudi Arabia

A	Ahmad Jamal on Google ★ ★ ★ ★ ★ Great location , many shops and restaurants behind the hotel, easy access to train
S	Shabbir Bhatti on Google ★ ★ ★ ★ ★ Alhumdulillah, Allah Kareem blessed me opportunity to visit this place. After visiting Haram e Makkah my EMMAN has refreshed and recharge as well.
M	Mufida Shahiwala on Google ★ ★ ★ ★ ★ Very Bad service,ill mannered bengali staff, No cleanliness and hygeine and a long walking distance nearly 2.5km where the bus stops...
A	Amal Hope on Google ★ ★ ★ ★ ★ This hotel should improve in-terms of client services It is a bit far with no transport alternatives The room was not clean and with insects When we were about to leave they literally were hostile and not professional at all.
M	Mohammed Ashraf on Google ★ ★ ★ ★ ★ Rooms have bad smell and it's far away from Al Haram (don't use maps as it's on a hill and hard to walk to) .. buses aren't frequent and at salat Al Jom'a they aren't even available!
M	Mohamed Abdulrahman on Google ★ ★ ★ ★ ★ Very nice
M	Mohammed Abdul Muqeet on Google ★ ★ ★ ★ ★ This was the worst experience ever. Despite pre booking, we had to wait at the reception for about an hour to get the room. We made booking for a family of 6 which was supposed to be 3+3 accommodated in 2 rooms. After the payment, the receptionist handed the key cards with two rooms on different floors (11 & 15). After requesting for rooms on same floor(side by side), they gave us rooms on 12th floor far away from each other. When we tried to unlock the door of one of the rooms (1223), it wasn't accessible. We had to go to the reception again and they sent maintenance guy to fix the lock. We had to wait for another 10-15 minutes to get the door open and all this time we were waiting in the lobby without A/C. It was very suffocating. Once we were inside, we switched on the A/C, that was only blowing air. The maintenance guy said it will take 30mins to get cool. When we returned from umrah, the room was still hot. I called room service and informed them about the A/C, so they sent the technician to fix it. Even after fixing, it wasn't working. The rooms are smelly and the air conditioning is worst. The toilet wasn't good as the water was getting clogged in the sink. The only thing thats good was the shuttle service. This hotel is 4 star but i wouldn't even give it 2 star. I don't recommend anyone to stay here if you need a comfortable and a pleasant stay.
S	Syed Hussain on Google ★ ★ ★ ★ ★ Toilet was absolutely disgusting never washed and when ask to clear by management they kept saying yes but never sent anyone. Even at the time of check out no concierge was sent even when asked couple of times. Only positive of the hotel is the distance from haram which is near.