MediCare - Al Mathar Ash Shamali

I have visited most of psychotherapy Centres in Riyadh. In general, they have the same level of services and the only thing that I see different is a medication. We must understand the psychotherapy is not fact. It is an experimental. For example, doctor give the patient type (A) in the 1st visit then if the patient didn't feel ok, they will try some other medication and so on until the patient feel comfortable with the medication.

My husband went today to the clinic to get my sun report and discuss it with the doctor, after waiting for more than an hour the doctor told him the report is not with me it’s with the specialist Rehab, he went out and waited for almost two hours to see the specialist (Rehab) and when he finally saw her she told him the report is in the reception not with me, so finally he went out and took the report from the reception and of course paid for the useless visit of the doctor and didn’t discuss the report with any of the them!! We end up reading the report by ourselves!! So unorganized, too long waiting times and materialistic!!

I was 13 and it was my first time going to therapy. I needed help because I had intrusive thoughts and major anxiety about my dog. That was about the biggest issue I had at the moment and it didn't affect me much. I heard of them through a family member telling me they were good so far. She recommended I book a visit w Dr. Rifai. And so I did. I went with her first to see if he's suitable for me and asked him if I can get the last 15 minutes of her session for me to get to know him. So far he was good but I kind of tried to dodge the religious advice (which is very unprofessional for a mental health specialist). I've never been to therapy prior to that so I was delusional and thought he was a good doctor. As I went to his sessions more and more, it was barely my session and it was just him talking to my parents. I never got to have a proper talk with him and everytime he brought me in, my parents had to witness. So I obviously felt very uncomfortable. Then he randomly just decided to admit me to a psychiatrist not even 2 sessions later. He admitted me to Dr. Ahmed and demanded he put me on anti-depressants. Keep in mind Dr. Rifai is a literal rehab consultant and not a child psychologist. Anyways, when I started going to Dr. Ahmed's sessions, he immediately put me on prozac (seriously, who puts a 13 year old on prozac without even questioning it??). This made me have unnecessary mood swings, it made me feel numb. Not sad, but numb. As if life was colorless and dull. I barely remembered anything and it was hard for me to enjoy things. And when I told him about this a week after taking prozac, he switched me to an even harder antidepressant, can't remember the brand name but the drug was sertraline. Then I told him it made me feel worse so he put me on Zolinda (aripiprazole) which is an antipsychotic??? I didn't even have any form of psychosis, bpd, etc. But it's very obvious he used me as his pharmaceutical lab rat just to get me to buy these pointless medications that get more expensive by name. He obviously just wanted me to buy medication because that's his whole job. But don't let it out on your patients who couldve had a normal childhood, a smooth year and a half without countless suicide attempts, admissions to the ICU, seizures, etc. This so-called "mental health center" ruined my childhood, my neurological state, and gave me so many bad memories i wish i could entirely erase from my head. Don't waste your money and never take your child there even if it were your last and only option.

I was quite hesitant coming to this clinic due to the amount of negative reviews (and lack of English reviews). However, everything went smoothly for me. I have been to Dr. Ibrahim Hamdi, whom I found to be very understanding and easy to talk to. I was also able to converse with him in English which was definitely a plus. Overall, it was a comfortable experience. As for the people complaining about the prices, I find them to be quite reasonable and worth the cost due to the quality of their services

Medicare Clinic have gained it’s good reputation from all the doctors it later lost or let go.. IDK! But now it’s so so so bad not only because of the doctors they’ve got, no, it’s also because of the bad management and the no- class patients their marketing targets which reflect on the poor management, not to mention the dirty waiting room & dirty corridors! ITS THE WOST SPECIALLY DR.Hassan who treats all patients like mentally ill patients showing us that the psychiatrist doesn’t know the difference between mental patients from psychological patients!!!

I had my son for speech delay for almost 8 months.... 0 progress and total waste of time and money... Pls dont waste your time and money... the Centre was good when they had experience doctors... now just new hired kids... STAY AWAY!

One of the worst clinics in organisations, they don’t understand the sensitivity of their specialty and the needs of their patients. If you don’t know how to arrange appointments, how do you think clients will come back or trust your service!

Been visiting Dr. Sulaiman Alhifzi for almost 4-5 months now. I feel safe and able to say whatever I want in his clinic. He knows what he’s doing and is capable of ensuring you that his clinic is a safe and private environment.