International Animal Care - IAC Center - جدة 3397-23521

One of the WORST WORST places I have been to for animal care. They look FANCY and they claim that they provide high-quality services, but they are not. I have been to many vet clinics here in Jeddah and around the world (Egypt, USA, and Canada) through my 20 years as a pet owner, this is the worst I had by far. Poor organization, rude and unprofessional vets, terrible and very inadequate customer service. 1- I went to this place twice, the first time I had a stray cat that I found in front of my building with a very severely infected, complicated leg injury. The wound smelled very bad the vet was not certain about the possibility of treating the cat, so I asked them to put him to sleep, so the poor kitty would not suffer more. They charged me a FULL price (570 SR) to euthanize the cat as if it were my own pet. 2- the second time I went with my sister to neuter her two rescue cats and this experience was quite a disaster - The vet we met Mohammed Aymen was rough with the cats, didn't treat them with " compassion, and care" as mentioned on the clinic website, and seemed neither knowledgeable nor a pet lover. - We came later to pick up the cats, they were unprepared for our arrival, it took them around 30 minutes to bring the cat and the place was almost empty. - They didn't have any available cones, and not even in the pet stores, which is downstairs of the clinic. My sister insisted on providing at least one for the more active cat and it took them forever to bring one. The vet didn't handle the situation well he raised his voice and slammed the door in our faces. If you really care about your pet and that you get a good quality service, AVOID THIS PLACE!!!!!

Huge and big store where you can find fine goods for your pets, they have grooming services and medical clinic. They also do accommodations services for pets while the owners away for vacation while they take care of all pets and animals. They have fishes sneaks, birds and hamsters as well. Usually crowded and limited parking spots but the service is always good, even they have coffee beans cafe so you can enjoy your coffee while they finish grooming for your pets or even enjoy your pets company while coffee break with friends.

Looked after our cat with love and devotion. Exceptionally clean and professional. Even sent WhatsApp pictures and videos of her whilst we were on vacation.

The vet Dr.Tamer is an excellent veterinary ,he has been my cats vet for 10 years very knowledgeable, professional, easy to reach always on top of things and updated.

I have nothing but praise for this place.. Dr Tamer was able to resolve a complication my dog suffered at the hands of a veterinary clinic in Alhambra when he was neutered.A month later my other dog had to have emergency surgery due to pyometra and Dr Mustafa Hosny acted quickly taking into account my dog’s poor health and advanced age. I am happy to report that she made it out alive, and today is back to the happy go lucky pet she’s always been! Thank you IAC!

The office staff, nurses, and doctors are without a doubt the best around. Dr. Thamer operated on our dog’s eye and we were supported throughout the entire process via office visits and WhatsApp messages. On top of the helpful staff, IAC is also the cleanest vet facility we have ever been to. If you’re in Jeddah and in need of credible vet who is kind, thorough, well equipped, and knowledgeable - look no further than IAC. We recommend Dr. Thamer and/or Dr. Felix. Thank you IAC

Although the hosptial is very good for treating its animals and ensuring their safety, they’re services for the pet hotel is worse than I though it would be. On the third floor it’s written that they will open at 10 and I’ve been here for two hours and no one can help me or provide me with necessary information about the hotel. And I’m traveling and I don’t know where to put my pet and this has happened for the past two days. I come and I find no one upstairs what a terrible service. They are not punctual on time and I’m never coming here again due to the terrible service. Even the staff downstairs didn’t provide me any useful information and I’ve waited for so long and there’s no response.

If you really love your pets don’t take them there!! They know nothing about veterinary medicine , they’re not even friendly. Yes they have good reception, but inside they treat my cat like wild animal!! Even though she just got a surgery and i just needed a bandage change, they prefer to do a cast and they do her full leg with the paw, which is wrong and i didn’t know about it but they should know! It’s something obvious any veterinarian should know that already. They ruin my cat paw and she lose two of her toes because it was so tight the blood cycle couldn’t reach there. Places like this should be closed they are looking for money and they know nothing about pet care! They charge me 800 sr for a bandage that makes my cat limping for life.