Eyewa - Al Fayha'a
4/5
★
based on 5 reviews
Contact Eyewa
| Address : | Al Salaam Mall, Gate 5, Prince Majid Rd, Al Fayha'a, Jeddah 22251, Saudi Arabia |
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| Phone : | 📞 +999 | ||||||||||||||
| Postal code : | 22251 | ||||||||||||||
| Website : | https://eyewa.com/sa-ar/ | ||||||||||||||
| Opening hours : |
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محمد السعيد on Google
★ ★ ★ ★ ★ |
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Hanoda MM on Google
★ ★ ★ ★ ★ للاسف عملت نظاره عندكم من قريب شهر وللان ماوصلتني وكل ما اكلم خدمة العملاء يقولو لي حنرفع طلبك وقبل كم يوم كلمني شخص يقلي انه استلم نظارتي الي ب اسمي متصل عليا يقلي يا اختي انا في ابحر وجابو لي نظارتك وانا عنواني مشرفه مختلف تماما ودحين لي ٤ ايام انتظر ومافي اي خبر
التجربه جدا سيئه وللان ماعرف متى توصلني نظارتي رايحه النظاره ل ابحر وانا في مشرفه ! والرجال عرف يتواصل معايا والمندوب لا ؟
 Unfortunately, I had glasses with you a month ago and now I did not receive it and every time I talk to customer service they tell me we will raise your order and a few days ago someone told me that he received my glasses in my name, he called me to fry, my sister, I am sailing and they brought me your glasses, and my address is a completely different supervisor. Wait, there is no news
The experience was very bad, and now I don't know when my glasses will come to me, so I can go sailing while I'm in my supervisor! And men knew communicate with me and the delegate does not?
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rozan omdah on Google
★ ★ ★ ★ ★ عملت عندهم نظارة للقراءة.
استقبالهم وتعاملهم جدا لطيف وراقي.
عرضوا عليا إما الاستلام من الفرع بعد وصول رسالة نصيّة بجاهزية النظارة أو التوصيل على البيت.
اخترت الاستلام بشكل شخصي لكن أراد الله ان أُصاب بكورونا و ليس باستطاعتي ان استلمها بنفسي.
اتصلت على الرقم الموّحد الي وصلني في الرسالة النصية، وطلبت منهم التوصيل.
الموظف الي تلقى الاتصال ايضا كان مهني ومهذب في التعامل واخبرني انه سوف تصلني خلال يومين بعد ان سألني عن اسم الشارع والحي.
في يوم التوصيل، اتصل المندوب الساعة ١١ ونص مساء، يطلب فيه ارسال اللوكيشن عالواتساب.
اخبرته اني ح ارسلها رسالة نصيّة sms ، قال انه ما يعرف ايش معناها ( قلتها بالانجليزي وبالعربي )
اضطريت استخدم هاتف آخر لارسال اللوكيشن واتساب ?
وصل الساعة ١٢ منتصف الليل ، طلبت منه يتركها عند الباب وما يدق الجرس لأنه كل البيت نايم.
عجبني الپاكج، والنظارة ممتازة زي ماكنت متوقعة.
التجربة بشكل عام جيدة جدا لكن موضوع ارسال اللوكيشن على الواتساب مزعج جدا و توقيت التوصيل غريب .
They had reading glasses.
Their reception and treatment is very nice and classy.
They offered me either pickup from the branch after receiving a text message that the glasses were ready, or home delivery.
I chose to receive it personally, but God wanted me to be infected with Corona, and I cannot receive it myself.
I called the unified number that I received in the text message, and asked them to deliver.
The employee who received the call was also professional and polite in dealing and told me that he would reach me within two days after asking me about the name of the street and neighborhood.
On the day of delivery, the representative called at 11:30 in the evening, asking to send the location on WhatsApp.
I told him that I was going to send her an SMS, he said he didn't know what it meant (I said it in English and Arabic)
I had to use another phone to send the WhatsApp location ?
He arrived at 12 midnight, I asked him to leave her at the door and he didn't ring the bell because the whole house was asleep.
I liked the package, and the glasses are excellent as I expected.
The experience in general is very good, but the issue of sending the location on WhatsApp is very annoying and the timing of delivery is strange.
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Robe Tk on Google
★ ★ ★ ★ ★ ??
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Joel Gurung on Google
★ ★ ★ ★ ★ Hi good service
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