Sacoor Brothers - Unit UG 56/57
3.5/5
★
based on 8 reviews
Contact Sacoor Brothers
| Address : | 12332 Al Takhassousi, Panorama Mall, Ground floor, Unit UG 56/57، Riyadh 12332, Saudi Arabia |
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| Phone : | 📞 +98 | ||||||||||||||
| Postal code : | 12332 | ||||||||||||||
| Website : | https://www.sacoorbrothers.com/en/ | ||||||||||||||
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Deedee Iv on Google
★ ★ ★ ★ ★ I've always find the stores of Sacoor brothers with a good quality and excellent customer service. Unfortunately here in Riyadh the organisation is not up to their standards at all!
I've purchased a suit and it needed to be tailored slightly. I was informed their tailor was not there and to come again the next day. Once I arrived the next day I got told that their tailor is on holiday... Due to the inconvenience I was advised to go to their other outlet in Granada Mall so I can get my suit fixed.
The next day I went to this other outlet to be informed that they are closing their branch and I cannot fix my suit there. I was advised again to go back to Panorama Mall branch after the weekend so I can drop my suit for corrections.
The ridiculousness doesn't end here...
After all that going back and forth (and I live 35 min away from both of this locations) i waited until the weekend was over, and I wend back again to Panorama Mall to get my suit fixed, the corrections were taken by the sales lady and I was told to come and pick it up 3 days later. Just in case I waited 4 days instead of 3 and when I went to finally pick up my suit I was I formed that their tailor is again on holiday and I won't have my suit ready for another 10 days?!?!?!?! In what world does a name like Sacoor Brothers allows this kind of customer service??? I am literally shocked and highly disappointed! What a waste of the name of the brand! Sacoor Brothers Head Quarters should seriously consider looking into the quality of the staff, accommodating the customers in their shops here in Riyadh! Terrible customer service!
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Osama Ismail on Google
★ ★ ★ ★ ★ Very nice, high-quality and fashionable.
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Michelle Athan on Google
★ ★ ★ ★ ★ If you come and pay a vist to store just ask about Aseel she gave us classy experince MANY THANKS TO HER
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Hamdi Missaoui on Google
★ ★ ★ ★ ★ Worst shopping experience ever, staff is careless, sitting in chairs playing with their phones, i had to call them 10 minutes after, extremely nonchalant, the salesman did not reply to any of my questions, he showed me my suit size pile and left. I finally chose two suits, the tailor did not bother taking my measures, i had to point to him every measurement he should take. Not sure how they are employed in Sacoor, a brand that lost some of my respect today.
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Diana Kt on Google
★ ★ ★ ★ ★ Amazing shopping experience, great customer service at Sacoor Panorma mall. Big thank you Aseel.
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Ahsen Shahid on Google
★ ★ ★ ★ ★ I am writing this to highly appreciate the aftersales care given by Ms. Aseel of Takhossusi branch.
She went extra miles to extend help during suit selection and especially for altering the fitings done through Hayat mall branch was smooth.
She didnt let any inconvienece come my way all bcoz of her welcoming and nursing behaviour.
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Ahmad Mahfouz on Google
★ ★ ★ ★ ★ Amazing experience, Mohammad and his team were amazing helping me all the way and going the extra mile to make sure I leave a happy customer
Definitely going back to "enjoy" shopping there!
Thanks sacoor and thanks Muhammad!
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Hadi Mahasneh on Google
★ ★ ★ ★ ★ The store must close at 11:30PM, I came twice 10:30 to 10:45 but but refused to let us in, if the official work hours are until 10:30 they must at least update the working information
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