SABB ساب - AlTawoun Altaown Quarter
2.6/5
★
based on 8 reviews
Contact SABB ساب
Address : | AlTawoun Altaown Quarter, Riyadh 12477, Saudi Arabia |
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Phone : | 📞 +9 | ||||||||||||||
Postal code : | 12477 | ||||||||||||||
Website : | https://www.sabb.com/ | ||||||||||||||
Opening hours : |
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Categories : |
Bank
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Shamsi PSN on Google
★ ★ ★ ★ ★ They are slow
Non professional staff
Not even smiling or welcoming
Really I have bad impressions about the customer services specially the credit card office
I noticed also some comments on the same topic, I hope the managers of this branch can do something
I have visited this branch recently to get a debit card and after long time waiting they said the card machine is not working currently and you can go to any other branch today or other day!!!! Means no need to come to us again! That’s really rude
I visited this branch many times to update my information and got credit card.. I went out with none!
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Josephine B on Google
★ ★ ★ ★ ★ Great experience in this branch. Mr. Faisal Al-Talha was really helpful and professional to help me with my account. All the best!
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Val Leo on Google
★ ★ ★ ★ ★ I went to this branch many times but was not able to resolve my frozen credit card account. They simply don't know how to update credit card info telling me that all will be okay after I signed the papers. It has been 1 week but still my credit card is frozen. When I call the customer service representative via phone they tell me to go to the branch. When I go to this branch they tell me my ccredit card will be okay tomorrow but it's not. I call again and again the customer service representative over the phone and they tell me again to go to the branch and the branch will tell me again to wait until the next day and everything will be okay and the cycle repeats again and again. False assurance and laziness plus ignorance! How come I was able to deposit money to my credit card via ATM but cannot use it to pay online because its frozen? The machine must not allow the user to deposit in the first place if the account is frozen. What a joke! Moreover, tellers don't know what they are doing and are lazy, arrogant, overconfident but ignorant (acting that they know all but in the end don't resolve anything) and don't want to help. When you are trying to explain what is happening as a customer, they block you out with their ever frustrating hand gesture of "wait" but don't listen. It's a totally frustrating experience to be here and to be with SABB. I'll quit being with this bank soon.
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H Flops on Google
★ ★ ★ ★ ★ Absolutely trash and terrible customer service. Find another branch. Not worth seeing this scum of people. Or better yet go to another bank. Just please save yourself from trouble.
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oxygen boy on Google
★ ★ ★ ★ ★ They will waste your time. Every few weeks u have to update ur info so u can use the card. Their website and app is so complicated. So u have to visit them every few weeks. That's totally wasting time!!!???????
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Mr. Moe on Google
★ ★ ★ ★ ★ There is a problem with how many people working after duhar prayer. The waiting is staked and the numbers are being called while other customers are seated. Had to wait 35 minutes only to find I sat there for nothing. What a waste of time.
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firebolt on Google
★ ★ ★ ★ ★ Horrendous, rude and arrogant customer service from the manager and the staff! a bunch of vegabonds! Not sure how the bank even exists with this attitude!
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sam sameer on Google
★ ★ ★ ★ ★ By 3.10 they are saying bank is closed come tomorrow as per google shown timing it’s should be open until 4:30
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