Qasswa - As Salamah
3.9/5
★
based on 8 reviews
Contact Qasswa
| Address : | 6604 اليمامة، 2679, As Salamah, Jeddah 23436, Saudi Arabia |
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| Phone : | 📞 +99 | ||||||||||||||
| Postal code : | 23436 | ||||||||||||||
| Website : | http://qasswa.com/ | ||||||||||||||
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m sadek Sabbagh on Google
★ ★ ★ ★ ★ Nice weather
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Irfan Ahmed Shaikh on Google
★ ★ ★ ★ ★ It was a memorable Umrah trip with family, Qasswa representative was waiting at the KAAIA Jeddah to receive us.
We driven to Makkah by Honda Odyssey car. the driver was quite & disciplined
Check in at Makkah Le Meridian was very fast
On the way to Makkah we were contacted by some Qasswa representative and were told to be ready by 10.00 O'clock in the morning on the check out day to leave to Madinah
As instructed we were ready at the reception by 9.30am itself but the vehicle never turned up
When I contacted Qasswa the guys were unaware of my journey
Later after series of phone calls I was told that there is some communication gap and now the driver is coming to pick us
Finally the car arrived at 11.0am
Well journey to Madinah was very smooth, the driver told us that 1day prior to our leaving madinah we will be contacted by Qasswa representative and they will give us the details of the driver who will pick and drop us to Madinah airport
But as usual it never happened
Than again after several calls to Qasswa office could get the drivers contact number
Who later arrive 1/2hr late
Overall experience was good
I feel there is a big communication gap among the Qasswa staff
Travelers or passenger are not given proper contact details that creates lot of problem
Moreover the staff do not communicate in any other language other than Arabic
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A G on Google
★ ★ ★ ★ ★ These guys make false promises. Do not book with them. After they get your money they never answer your calls. They are confident liars. Terrible communication and false promises. Please dont waste your money HONESTLY.
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Ahmer Khurram on Google
★ ★ ★ ★ ★ Very unprofessional staff in Medinah. Driver couldn't speak English in Medinah. If they are doing business in USA they need to provide English speaker or atleast understand English. He told me no English no Urdu just speak Arabic.
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Akhil Ahmed on Google
★ ★ ★ ★ ★ Very bad experience, specially driver by name Riyaad bus no.01, can call him as Kabir Ali Baba, rude, arrogant, stubborn, merciless dead man.
Refused put on A/c, just because v refused to get down on other location instead of our hotel.
Complained to concern transport dept, doesn't care at all, might even dey r afraid of DRIVER RIYAAD...
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Fredrik Andersson on Google
★ ★ ★ ★ ★ Stay far away!
Very unprofessional organization. Never inform customers of plans. Never listen to complains/suggestions. You must simply hear and obey to their style. Took us a whole day to get home because the supervisor let some people stay longer in Makkah with the whole bus waiting for hours. Then he wanted Al-Baik (even though the whole bus was exhausted) so another stop.
Don't ever use this company unless you want to test your patience more than the Hajj itself.
Standard answer to every question: "This is how we do it".
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Shamim Patwa on Google
★ ★ ★ ★ ★ I would be very cautious about using Qasswa company for transport. Despite arranging for a good vehicle, our trip from Medina to Mecca was in a very uncomfortable, old van with no proper air conditioning. The driver got lost in Mecca and our trip lasted 7 hours. We ultimately left the van and had to get two cabs to get us to our hotel. The people in the office were indifferent to my calls for help.
I would not book anything with them again.
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Merhan Mashhour on Google
★ ★ ★ ★ ★ Stay far away really we had a very very bad experience with them . They hire unprofessional supervisors , everything is haphazard and whenever we talk to them they blame it on the minestry of hajj. The food is very very very bad the main meals . But they provide snacks if you can get them as they finish quickly. They are unorganized at the beginning they were organized in sending messages and so on but non of that apply in real life with them. You never know anything when,where,how just wait and die.the best part was the cleaners only as they did a great job .
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