مستشفى مركز مكة الطبي - At Taniem

Some of The reception staff need to improve i think she is not host person and she is not like to help people even if this is her work , the hospital is far away from the standards of the proffesionals .. also insurance employee need to improve same like reception. Clearly its managemnt issue

I would to thank doctor saed heneesh in PT very much he has perfect experience in his field with fabulous talent

Poor customer services!? no one knows , how to speak English! I call many time’s but they don’t know how to handle the problem and situations! Also i want to complain you insurance services!! No purpose, they’re not answering my phone calls! I call them 100 times but they always call ended!! What’s the purpose of your telephone number that they give to me if no one answered the phone calls???????? I’m the patient here that waiting for a long long long time! ? only for approval of my insurance company! I always comeback here but no one’s going to entertain us! They always said ! Just wait ! I’m waisting my time here! We are waiting here in this hospital for 10hours every day! Because the doctor name tariq refuse me to admit! What a doctor is this? After my insurance approved with his name and then he canceled he said he don’t want me as a patient , , that’s why i started again to waiting to approval of my insurance company to transfer another doctor request! After that there is also no point in transferring my name to the new doctor, because it also doesn't matter! he did nothing either! he also released! the new doctor just told me, you take care of yourself! whether you are approved or not! if their patient is going to die, they don't want to take care of them because the insurance must be approved before they can take care of you, where is the first duty of the doctor that should be, let their patient come first no matter what happens, as long as he recovers and then that's pay for that! very useless hospital! they choose the patient with money or without! where is the hostility here for the poor like us who have no hospital payment and insurance is our only hope! but it's still hard because we don't have support! just turn off your phone for more service because none of you know how to communicate properly and politely with you because you always pass it on to others who also don't know English and only know Arabic, what if this country becomes open and all foreigners Americans or another country! are here in your country! are we still adjusting to you? What if we don’t know how to speak Arabic???

Saudi government should take action against this hospital as the doctors put patients lives in jeopardy. Human rights should also take action against this pathetic hospital who are playing with the lives of people.

Not an oraginized facility. Everything is upside down. I only went there cuz I had too... You should learn from other facilities how to handle the crowdedness of visitors. Why there's no appointments thru phones. I had to go and wait for I don't know. 3 hours AT LEAST? There should be an appointment from distance. I come on my appointment wait for 10 mins before checking in the clinic... I call and ask for how many cases in front of me. And no one knows. Who does then??

Great hospital, wonderful and warm experience from start to finish. The staff and Doctors were all very friendly and helpful. Highly recommended!

This is the worst hospital, the doctors are incompetent and are renowned for ruining numerous cases. I had a bad experience there. I was 4 months pregnant and they did not provide the right treatment. They discharged me when it was extremely fatal for me and for my baby to leave and walk. That made me lose my baby. They did not diagnose properly several things. The machines are way too outdated which takes lives of innocents like my baby. Ultrasound machines are pathetic and old they don't diagnose properly. So be careful I am also a witness of several cases that got worse there. Plus the most disgusting thing that I hated about this pathetic hospital is that there are childish female nurses that play around and goff around. Female nurses are there in the male ward, they have no moral values, since ladies nurses and doctors administor injections on male's body even on the hips. I mean is this an Islamic place? Where ladies and hospital have no shame and moral values. Why there are females in the male ward? Why there are no Males? This was the worst experience I ever had.

1. Reception section is organized. 2. Clinics specially OBG need to focus on Nurses of OBG who dont care about patients and just roaming with smartphones. They need to given some etiquette and training about dealing with patients. Screen should be placed outside of clinics to display the number of patients and the token number. 3.Cleanliness is ok. 4.Labs report shoud be send out directly to patient mobile phone via pdf app. Anyhow there is a room of continuous improvement. Need to focus on it Regards