مانجو MANGO

One star because of the employee's bad behavior in dealing with her.

The shop plays music that prevents shopping in concentration Please respect the customers

Frankly, one of the employees is treated very badly and raises her voice because of the fitting room, and we are asking permission from the employee again. We use the room. She says no, not as you are, and also to those who came to pay for the bad treatment. Something frankly upsets me. I don't shop from this branch again because she is pissed off with her style

Unfortunately, one of the worst online stores to deal with I ordered an order online and they said part arrived after a week and a half and part after two weeks. Indeed, part of it arrived after two weeks and the store is inside Saudi Arabia!! And the other part of the order I received a month later, something very, very strange and for the first time it happened to me in an online store,, There are some children's clothes in the first order that were not fixed and I wanted to return them. I read the rewind policy. They said you can return them by visiting one of the branches. I said excellent and very wonderful service instead of waiting,,,, I went to this branch in Alia Mall and asked them to return the clothes and get the money back. He said the clothes belonged to children and we don’t have a children’s section so we can’t change, but we will return it to you. I said okay, return it, but they said wait a little while and they are trying to settle the return request, then they said wait for the supervisor to come In the end, the supervisor came. They said, unfortunately, we cannot return it to politics. If there is no children's department in the same branch, you should not return to the nearest branch that has a children's department, and you can return to Yanbu or Jeddah!!! I went home and asked via the Internet to return the clothes that did not fit and I settled the return request. Unfortunately, I waited for about 20 days. The representative knocked on me and took the return order, something strange, frankly, from a well-known and old store that has a reputation for doing so, but I learned that I will not ask them again through the Internet line,, As for the second part of the remaining order, they said it arrived after a week and a half, and it did not reach me until after three weeks unfortunately,, I advise not to order online in this store, slow delivery and returns. Such a request was submitted via e-mail, and I am answered that it has been submitted to the competent authority to solve the problem, and I contacted them and the same Speech is never good.

One star to comment, not even a star you don't deserve What are the ethics of this employee you have?! It is blowing and there is no refund except tomorrow, and this is our policy. I understand your policy. Why is there no refund on the same day? Why?! There are no people traveling and you can't wait?! Nor did the fitting room catch them, ruin the door, tell her, look, what do you say??