Le Méridien Towers Makkah - Misfalah

Name: Le Méridien Towers Makkah - Misfalah
Address: Kudai Road, Misfalah, Mecca 21955, Saudi Arabia, 21955, Arabia

4.1/5 ★ based on 8 reviews

Contact Le Méridien Towers Makkah

Address :	Kudai Road, Misfalah, Mecca 21955, Saudi Arabia
Phone :	📞 +999999
Postal code :	21955
Website :	https://www.marriott.com/hotels/travel/jedmk-le-meridien-towers-makkah/%3Fscid%3Dbb1a189a-fec3-4d19-a255-54ba596febe2%26y_source%3D1_OTg4Mjc1MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%253D
Categories :	Hotel ,
Description :	Down-to-earth lodging offering a coffee shop & 3 informal international restaurants.

Kudai Road, Misfalah, Mecca 21955, Saudi Arabia

Best Hotel in Saudi Arabia

N	Nikos Akhtar on Google ★ ★ ★ ★ ★ Hi We are staying at your property since 28th April 2022 And I had to ask 5 times for tea cups after I got them. And have asked about 6-7 times since afternoon (asar) time for room clean and toiletries (shampoo and shower gel) but no one has come over to do the room or leave the stuff. Since we have arrived, numerous times I have asked for the safety deposit box to be sorted but that remains un useable I’m really disappointed and shocked at the service. We wanted to extend our stay here but due to the service and attention we getting it’s unbelievable how we are being ignored. Can you please let me the process for the complaint as this is un acceptable for not having the basics even. No toiletries No room clean Safety deposit box doesn’t work Asked for iron several times but no one bothers
a	azmath shamrad on Google ★ ★ ★ ★ ★ Very nice and clean room. Free bus services available 24 hours to haram from hotel and it takes only 3-5 minutes only. There is grocery store and few restaurants in floor M. Hotel is not very close to haram but bus services make this like near to haram which is really good.
D	Dr Wagdy on Google ★ ★ ★ ★ ★ The main advantage is the constant presence of the bus in front of the hotel. Otherwise, - The receptionist (Ibrahim) was not nice at all and was unhelpful.. when I asked to change the room he didn't care at all, and neither did his manager. - The room furniture was a bit old and not in good condition. - The TV was not working.. and I asked to change it. - I found a (wet) towel in the toilet, and then told the room service and the manager but they didn't care!! - For sure it is not a 5 stars hotel!! - Generally, bad experience
M	Musa Irfan on Google ★ ★ ★ ★ ★ I had a wonderful stay at Le Meridien tower. We stayed in the Royal Suite of the tower 8. It had 2 large bedrooms, 3 bathrooms, dining area + formal living room and a full size kitchen. The lifts w were always available at the time. The food was amazing especially the Ramadan dinner buffet (Gulf Lounge). Loved the variety and the taste. The location is great. Every 2 to 3 minute a shuttle leaves to and from the Haram - so that was extremely convenient. Would definitely come again. Recommend.
M	Muhammad Nadeem on Google ★ ★ ★ ★ ★ The level of customer service was absolutely low. Poor housekeeping. Front desk didn't answer the calls. Had to go multiple times to the front desk to get the required room essentials. Nothing like a International chain standard
S	Shah Ali on Google ★ ★ ★ ★ ★ The rooms are good and large but there is practically no room service. Nobody comes to clean unless asked. The reception never really has anything that you request. But then again, the amount of people visiting this hotel is probably in the millions so I wouldn't judge it too harshly.
F	Fatima Tanvir on Google ★ ★ ★ ★ ★ Great bus service. Excellent room and amenities, great housekeeping service. They even provided iron and microwave upon request. Elevators were brilliant, very fast. Barber shop and supermarket at the hotel are a huge convenience
J	Jawad Naseer on Google ★ ★ ★ ★ ★ Microwave was not working in our suite, complaint 3 times no replacement came. Ac was cooling more in room and less in hall. Fridge was making too much of noise, very hot water during day time even in cold taps. Arabic Buffet was good. Should have more food store at mezzanine floor. There is only one. Bus service is fine. Overall rooms are spacious and good condition. Service cleaning staff comes every day and are very humble.