حملة قافلة الإتمام - 4581 Street

excellent service Mashallah

Poor coordination and management and lack of knowledge of how to promote pilgrims No mess and no one knows anything about anything

An excellent campaign in Karam in Guayez and Eziboun offer sacrifices in addition to the buffet In the spaciousness of the breasts of workers and in the cleanliness and kindness Gives them wellness Their problem is by train from Muzdalifa but it is beyond their control I hope in the coming times that the cards and bracelets are ready and delivered in the offices before the arrival of pilgrims to Mona not to get unwanted congestion in reception on the eighth day

The room and toilets are clean poor sustenance The organization is often bad Escalation to Arafa is excellent and organized Arafa camp is excellent An Nafrah to Muzdalifah (random) Muzdalifah camp is less than normal Escalation from Muzdalifah to Mina (random) In short, the random movement makes you lose your nerve and the serenity of Hajj, and there is not even an official to apologize and the service is not worth the amount paid for the campaign

Accommodation in the towers is the best choice for those who entice where the bathrooms are clean, air conditioning is central and there is a 24-hour service team. The food service is poor and substandard compared to the price paid and you should consider improving this level in future campaigns. Housing services witnessed a failure in the electronic system and consequently canceled the bookings made before reaching the towers and the company has quieted the pilgrims on their own, which led to some problems. The access bracelets and identification cards were only distributed after reaching the towers, resulting in severe congestion. The services in Mina and Muzdalifa were fairly acceptable, and the promotion was phased and well done. The staff and service staff are generally friendly and helpful.

The campaign is largely acceptable. You need to service life support improved in terms of quality and diversity of food. The bedrooms and the courses are very clean water. I think this campaign is one of the best campaigns available in the towers, in addition to the campaign loader. Buses for the delivery of pilgrims from bad Jeddah, where our bus on the road crashed a lot. It can be avoided in the future by providing a fleet of modern buses. Campaign management needs to improve reception service in the early days. They must provide reception desk to serve women completely independent from men to avoid what happened this year, from overcrowding and chaos among women and men to obtain cards and bracelets definition and train, where the scene was very bad and does not reflect the size of the sanctity and spiritual pilgrimage. The accommodation, transportation and departure plan should be prepared in advance and detailed and announced to pilgrims before arriving in Mina. Where it was possible to exploit the campaign's application to provide better information. Must organize the external arena through the allocation and places of prayer and sit for men and women to avoid mixing, and can be done by placing barriers and banners and show Mkhttat assigned to each class place. It seems that there is no coordination between the campaign and the security authorities in terms of the pilgrims from Arafat and Muzdalifah, where the pilgrims come out of the camps and then stopped for hours by the security authorities because of congestion, which causes the fatigue of the pilgrims from the length of the stand and the occurrence of fainting and stress without the provision of any ambulance Or by medical campaign. In the future, a nursing service with fans or battery-operated air conditioners should be provided with each regiment to treat stress situations that occur to women and the elderly. The biggest problem in the campaign is the lack of a service to get pilgrims to the Haram to perform the tawaaf al-Ifaadah and return to Mina in the days of Tashreeq. Unfortunately, they are not transported to the nearest point where the public transport service is available to the campus and is not received after their return. The high value of the campaign from the pilgrims is not commensurate with the service they provide or with the level of organization and management. I hope to avoid what happened this year and improve the services provided and find appropriate solutions in the coming years commensurate with the cost of subscription paid by pilgrims.