European Veterinary Clinic - Al Andalus

Located behind Nujoud Centre, the clinic is well-equipped with experienced vets, friendly and efficient staff and high-quality pet food, toys, carriers, litter trays and so on. The only thing I found a little disagreeable was the "consult first, sell later" policy. I wanted to buy special kitten milk for a rescued stray that I didn't plan on keeping for long, just until it was well enough to fend for itself. The staff wouldn't sell me the milk unless I brought the kitten in for consultation. As much as I understood the policy and the reasons for it, I thought it a bit unreasonable, especially for customers who are experienced pet owners / animal rescuers and know when it's necessary to bring their pet to the vet. I ended up leaving without the milk, which was inconvenient but a lesson learned about the place - bring your pet if you want to buy something specific, but if not there are other places more willing to sell to you. When it comes to medical attention for your pet, however, this is the place to go.

Been a while since I brought my cat in for a groom/check up at this clinic since Dr. Estrella left. I decided to come back for a groom after they surprised me with a call checking on Blu! Services are honestly pretty expensive, as I remember, but it was well worth it since I knew my cat was in good hands. Staff were incredibly friendly as well :) Thank you! Blu had a pleasant grooming experience and I could definitely tell.

Very clean and friendly staff, all the items used on my dog was new, i was coming for a full grooming and they were about to close but they still accepted to do the service for me which is very much appreciated.

it’s the best vet clinic i’ve ever tried i’ve went to almost ever clinic in jeddah&makkah and they are the only one who helped me the clinic is clean they take care of the pets and their needs i trust them with my cat life. doctor Shehab is extremely trustworthy he’s good at his job he knows what he’s doing also the receptionist Fatimah is so nice she really do her best

WORST VET EVER WORST EXPERIENCE EVER I came to them because I needed the blood test that required to enter the UK I paid over 8000 SAR to get the papers (and had to return them twice due to wrong spelled name and wrong microchip number) and when I tried to book the flight for my cats I found out that they did everything wrong!! I had to get them a new vaccination card and new papers!! The doctor was rude to us and to other staff. He is also unprofessional and impatient he didn’t treat my cats well they were all scared and screaming (I always take them to different vets, they never felt that anxious) I’ll never return to them and will never recommend them to anyone!

My husband and I just adopted 2 kittens. The 2 months old was adopted because the pet shop didn’t take a good care of it so it has fungal problems and ear mites. The 5 months old has earmites. Previously I went to other vet clinic and the doctor told me to return the kitten back to the pet shop because the heal time will take some time & he didn’t want problem (complain from us). After researching we came to a decision to visit here. Fatimah the receptionist was very helpful. We booked appointment at 5pm but came a bit late. She try her best to get us to go in first but we didn’t mind at all waiting because the other patients just came for a injections for their pets. I was handled by Dr Saeed/Shareef (SORRY I REALLY FORGOT HIS NAME BUT I BELIEVE HIS NAME START WITH “S”). I told him my experience with previous clinic and he was shocked. He was very good, sanitize everything, explain everything we asked. His assistant was SO GOOD at handling my 2 kittens he make eveything looks so easy ? price wise ? It is expensive because the medication that the doctor use is expensive and safe. I had my 5 months old vaccinated too. Will visit again for the next appointment.

I entrusted them with my dog, Cheetos, for an entire month, and they took great care of him! He loves them, and had the time of his life with them! Great staff, friendly and caring doctors! Thank you!

Worst experience ever in my life, first of all when you visit this clinic please fill up your wallet, as they are expensive and they don’t have card service. Their mode of payment is only cash. Which is strange as most of the small bakala (grocery shop) is having card service. They said to me that the card service is down for 3 months and they have not fixed it till now. So they asked me to transfer to a personal account not even company account. So I transferred and then had a consultation with the doctor. Strangely you have to pay the consultation fees before you see the doctor NOT after. After that we decided not to proceed with the treatment as its very much expensive and they don’t have credit card payment. We left the building and then i got a call that they have not received the amount. I already gave them the transaction reference number which i did the transaction and the lady in the reception (who was very rude by the way) was fighting with me and saying that if they don’t get the money i need to come back and pay them cash again. Which is Unethical as i have already transferred and since its a bank transaction it will take time but the cash will be credited to their personal account. Overall this was the worst experience a customer will be having in a pet care. I have been to multiple pet care and this was the worst.