Dr. Salem Basaffar Eye, Optical & Aesthetic Center مركز د. سالم باصفار لطب العيون والبصريات والجلدية والتجميل - Al Zahra
3.9/5
★
based on 8 reviews
Contact Dr. Salem Basaffar Eye, Optical & Aesthetic Center مركز د. سالم باصفار لطب العيون والبصريات والجلدية والتجميل
| Address : | Dr. Salem Basaffar Eye, 6398 Prince Sultan Rd, Al Zahra, Jeddah 23521, Saudi Arabia |
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| Phone : | 📞 +9977 | ||||||||||||||
| Postal code : | 23521 | ||||||||||||||
| Website : | https://beoc.basaffar-gp.com/ | ||||||||||||||
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Belal Abdrabo on Google
★ ★ ★ ★ ★ It's an extraordinary eye center that includes amazing doctors of all specialties
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Demetris Christodoulides on Google
★ ★ ★ ★ ★ I went to the clinic and ask for an eye test. The reply of the reseptionist was “ No speak English “. Such a warm welcoming I never had in my life before.
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Mohammed Algoba on Google
★ ★ ★ ★ ★ Service is good at times and horrible at others. You pay 7K for an operation and they tell you to go buy the eye drops!
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Anisa Sharif on Google
★ ★ ★ ★ ★ Great doctors, they will discussed everything all questions asked. Thanks to all of the staffs. Good recommendations.
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Ayman Aktifan on Google
★ ★ ★ ★ ★ Doctors are excellent but Custmer service are horrible, no one answered on phone and takes time to answer you on what’s up
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Adil on Google
★ ★ ★ ★ ★ Dear Dr Abdelaziz shehata
He is a very good doctor, he’s so respectful and concerned of his patient, he cares about patient’s health more than he care about money, such a real doctor.?⚕️ Good wishes and good health to a gentleman and professional ...
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Faisal Al-hazmi on Google
★ ★ ★ ★ ★ i love the staff but their appointments are a joke. no respect for the patients' time whatsoever. my appointment was at 12:30pm and entered the doctor's office at 2:35pm and it's extremely discouraging and disrespectful to be honest, and my first time there i had to wait for about 1hr45min hoping that this time would be any better. but it seems to have only gotten worse
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Mohamad Almakky on Google
★ ★ ★ ★ ★ Unfortunately, very disappointed. Came to this clinic based on relatives’ recommendations. I cane with the driver so I asked how long will the checkups take so I should see weather I ask the driver to leave or wait for me. I was told that it was very short, and won’t take long at all. Came in closer to 5pm and it is now closer to 7pm. Two hours wait, and I still haven’t finished yet. Very unprofessional and disrespectful of my time and my driver’s time and comfort. They honestly wasted my time and could have interrupted my schedule if I had work after. There were horrible miscommunication between the staff. Over the phone I was asked if I did an eye surgery before, and upon arrival I was asked to fill-out a form, which included that I had done a surgery before. Upon checkup they seemed surprised and stated, “hey it looks like you had a surgery before!” The staff told me that she was not informed before, which is an issue of communication. Later I was asked to go to a different room for other checkups, and had to stand in the hallway and wait for someone else to finish their exams while the doors were open. It really bothered me that there was no privacy. Then I went to see the doctor who will perform the surgery for me, who was very respectful. Unfortunately, he asked for some paperworks to suggest what surgery would work well with me and the staff kept missing up and ended up giving me a result of another patient. I was then asked to wait some more in the waiting room so they could see another patient while they correct my paperworks. I feel like I made the wrong decision for coming here and I am very disappointed. The only reason why I was patient the whole time was for the staff who was trying to be on top of things and was very apologetic, and the doctor who will perform my surgery. Let’s see what happens…
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