الزقزوق للأجهزة المنزلية - Walyal Ahd Dist.

Unconventional and unpredictable delivery and installation work from a Kazakzog agent to a long-standing company such as General Air Conditioning. I asked for five air conditioners and promised to deliver the second day. During the connection, the driver had no means of knowing the location other than the description on the phone, as if in the nineties. During the download, the air conditioners were dealt with randomly, violently and tasheep from the car and inside the corridors of the building. They did not have a trolley for transportation or to keep the air-conditioner from damage and shocks during transportation. After long exhaustion of the clouds and violent projection of the air conditioners on the ground, I found that the air conditioners were affected to varying degrees by scratches and blows, but I tolerated and tried to accept the situation. During the installation, the work took out a large hammer and began to search between tools and nails and found a number of them seem new and many of them were stale and old, they seem to have been used in a previous place and extracted. I asked him why the mounting screws for noise-proof air conditioners were not used. He was an expert for 12 years and never fitted with non-steel screws and what was found in a box. This is the largest cause of noise for wall conditioners. However, I decided to stand up and the worker seemed to be in a position that did not allow him to see if he was hitting the screw or the air conditioner, because he did not have any peace. After long trouble and blows, mostly in the air conditioner, the air conditioner was severely damaged and the buzzer was damaged. Then I could not stand it any longer and asked the staff to stop immediately. It was very clear that the employees did not have any training or real technical knowledge of the skills and skills of the installation and that all their knowledge is the experiences and experiences of previous victims and former customers with all the regret. I have continued with the supervisor, Professor and Mr. Khayyat. Unfortunately, the excuse was that all customers are connected and installed in such a random manner and Zaqzouq Agency does not adopt any safety tools or installation specialized non - conventional. Showed that the noise of air conditioners and deformation of the installation of the face of the air conditioner all evidence of poor installation and damage the reputation of the agent and the air conditioner itself. It was a reaction that this is what they provide and I can understand sales with return. It is unfair for the salesman to enter into the downward spiral and enter into conflicts with customers because of the mismanagement of the installations and their tendency in that the customers should accept the installation and the bad connection and if they do not like it, if they go to sales. The purpose of this review is to raise public awareness among consumers about their rights and raise awareness among agencies that their omission and poor training of their employees and field supervisors leads to a significant loss of market reputation and poor customer confidence in their methodology, guarantees and products. I will be accompanied by pictures of the incident desire of the consumer to know the right and the agent to raise the quality of services to fit the global companies he represents. thank you. Eng. Mahmoud Al - Shamrani

Excellent and fast delivery of your goods

The equipment is very beautiful, but the maintenance is very poor. The maintenance staff needs training and dedication to work

One of the best stores that have after-sales service beyond description

I have been dealing with them for years and most of my home appliances are from them ... Their prices are reasonable ... They are agents of Hisense and Zedtrust ... I took from them a Whirlpool ceramic cooking gas ... All of them work very efficiently, God willing