Al Yusr Leasing & Financing - Ad Dhubbat
2.6/5
★
based on 8 reviews
Contact Al Yusr Leasing & Financing
| Address : | طريق صلاح الدين الأيوبي،, Ad Dhubbat, Riyadh 11564, Saudi Arabia |
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| Phone : | 📞 +987 | ||||||||||||||
| Postal code : | 11564 | ||||||||||||||
| Website : | http://www.alyusr.com.sa/ | ||||||||||||||
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sub tec on Google
★ ★ ★ ★ ★ Since 2 months I make a request for second key after transfer the car on my name , and yesterday some employee inform me that we lost your key ,
And when i ask what should i do he said nothing !!!! just leave it !!!!!
WTF ???? why should i leave it even you never leave me to pay you even 1 riyal remaining .Bad Customer Service experience.
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Mohammed Jahangir on Google
★ ★ ★ ★ ★ Hi,
One of my friend he is having case of car lease kindly if Al Yusr can support him for his lease concession.If the respective owner of Al Yusr leasing & Financing can support kindly update me.
Hope my comment will reach to the owner of Al Yurs Car finance.
Thanks & Jazak Allah Khaire.
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Nans on Google
★ ★ ★ ★ ★ If there's on option to give a NEGATIVE STAR to this company I'll give them -1M stars for their undying service specially to expats.. their GOAT when it comes to Racism..
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Vishnudas C. on Google
★ ★ ★ ★ ★ Very Very Bad experience.
I tried to transfer a car to my name and it took more than 20 days and still counting.
The customer care guy sitting there is speaking rubbish when we visit for follow up. I visited almost 10 times now. Till now nothing happened.
First submitted all documents and they didn’t come back to me. Then I went there and he told some documents missing. The customer care guy checked all documents when I submitted and told everything OK.
Again I submitted the required documents and visited after 2 days. They told to pay the amount admin fee. Then asked to take sign from my bank. Then submitted the same. And it is 4 days now no response. I visited today and the customer care guy sitting in the counter was speaking rubbish.
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mohammed suleman on Google
★ ★ ★ ★ ★ Despite of paid all their fees for Nagal Mulkiya , I cannot Renew the Car registration because of their Unpaid violation . Wasting of time . The Branch manager today 29 May 2022 Told me
Today they will be paid all the unpaid violation and I can renew and trasfer the name . But unfortunately As of 5pm it’s not yet paid .
As well as the Branch manager Not able to speak other language bass Arabic.
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SULTAN Alanazi on Google
★ ★ ★ ★ ★ The worst company ever, unprofessional customer service. Wouldn’t recommend this place. Waiting time more then an hour.
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Cristy Rey on Google
★ ★ ★ ★ ★ never ever deal with this company! they have a very bad customer service and system! the employee's all lazy and cant even know how to speak basic english!
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William Alvarez on Google
★ ★ ★ ★ ★ Just a warning for everyone planning to deal with Yusr, they have the worst customer service (if you plan to go to their branches) but they are very good at following up dues if you fail to pay (they are trained to harass you over the phone as if you stole the car from them). They don’t care about what you need from them, no electronic receipts of payment, etc. Their cuing system is also a mess. It will take 6 hours of waiting time, 2 prayer times, and the number will barely move. It gets stuck and NO one is able to help. Imagine, they cannot even give me a copy of my istimara after 3 years! I keep going to their branch and they will 100% fail to help, you get out after more than 6 hours of waiting time, with nothing. By 4pm, all employees are rushing home and security will drive everyone away, asking them to come back next day. This is NOT acceptable! We have other work to do! I hope I checked the reviews here first and did not get a car through them if I only knew how things will be.
Calling out the owners of this company.
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