Afraa hotel - Al Jamiah

3.9/5 based on 8 reviews

Contact Afraa hotel

Address :

Al Masjid Al Haram Rd, Al Jamiah, Mecca 24211, Saudi Arabia

Phone : 📞 +9
Postal code : 24211
Website : http://www.afraahotel.com/
Categories :
Description : Sleek rooms in a polished high-rise hotel offering breakfast, a restaurant & views of the city.

Al Masjid Al Haram Rd, Al Jamiah, Mecca 24211, Saudi Arabia
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fathy sakhr on Google

Good Hotel but service and staff are very very bad and unprofessional
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Naveed Khan on Google

I liked the comfort, the ambience, lifts, bus service… and off course the staff behavior .overall good experience stayed on 24th March 2022
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M Sharief on Google

Excellent place to stay, breakfast also good. enjoyed a lot by staying in this hotel.
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Mohamed Al-Higari on Google

One of the best hotels in Alazyziah. I was there in Ramadan (last 10 days) and it was very nice atmosphere. They prepared the biggest hall for pray and transfer to Haram. Iftar was very nice and staff is very helpful. Thanks to all people and especially to general manager (Miss Fayza) for the great care. I can recommend Afraa Hotel for nice Umra/Haj time. It was full booked and the guests are acting very messy especially in the restaurant (especially kids) and partners are not teaching them the right way of handling. I will come for sure back here Inshaallah
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Kha Dija on Google

Nice place with clean rooms but the ladies in reception aren't cooperative and unorganized. The hotel is so far from Haram you must take the hotel's bus or taxi to get there.
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Ajaskhan Kabeer on Google

Good: +Location near restaurants +Hotel Dinner (Sahoor in Ramadan) Free bus to Al Haram Bad: -Average cleaned room, maintenance required in bathroom cabinets, closets etc., -Bus shuttle service not following the schedule. You have to wait for an hour or more every time even if you reach the spot on time as per schedule.
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Abdulrahman Slamah on Google

It is clean, I stayed at this hotel at 07/Apr/2022. Reasonable price if you book it from Booking.com. The food at this hotel is good. The rooms nice and clean and smell good. The staff there needs to be more polite or be more nice. ( I understand the staff facing different kinds of ppl and they have stress and work pressure however they need to be trained to be more professional and a little kind to customers) all kinds of staff for ex: room service, receptions , bus driver, restaurant representatives. Overall was good experience and convenient experience.
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Nadiya on Google

Reception staff need communication skills. One broke out into an argument with another while she couldn't find our booking. We journeyed a long way, hungry and tired and they said they can't find our "confirmed" booking and also that they would never have sold rooms at that rate in their email. And tried to make us book higher rate rooms knowing it was Ramadan and everywhere there was no rooms. We had to contact our agent in UK who swiftly put them in the right place. From there on it was all good. The rest of hotel cleaners etc were so helpful and friendly. The hotel itself is lovely. Great location, clean rooms and bathroom. Great location with all sorts of shops and access to travel. Comfy clean beds, air con etc. WiFi is very choppy and slow most times but we got by! Overall good stay as long as you don't have to ask hard faced Reception ladies anything. Avoided them!

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